Summary
Overview
Work History
Education
Skills
Languages
Languages
Personal Information
Disclaimer
Timeline
Generic

Pilaka Giridhar Reddy

Visakhapatnam

Summary

Support-focused professional committed to enhancing user experience and driving organizational success through effective communication and teamwork. Delivered exceptional customer service by leveraging multitasking and time management skills to ensure positive and memorable interactions.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work History

Process Executive

Patra India
Vizag
09.2024 - Current
  • Reviewing policy details, entering data, and ensuring accuracy against client guidelines.We will be getting work from the company tool ,And we will be checking the policies with the client tool and we will deliver policy in time.

Customer Support Executive

Tech Mahindra
Vizag
09.2023 - 02.2024

Customer service has been a big part of my career, and I’ve been fortunate to gain experience in various roles. I started out as a customer service in a call center, where I learned the basics—answering calls, resolving issues, and really listening to what the customer needs. It was a great foundation, and it taught me the importance of patience and empathy in delivering great customer service experience

Customer Support Executive

Tech Mahindra
Vizag
09.2022 - 02.2023

Customer service has been a big part of my career, and I have been fortunate to gain experience in various roles. I started out as a customer service in a call center, where I learned the basics—answering calls, resolving issues, and really listening to what the customer needs. It was a great foundation, and it taught me the importance of patience and empathy in delivering great customer service experience.

Education

B.Sc. - Computer Science

Andhra University
Vizag
03.2020 - 02.2024

Intermediate - Open School

Swamy Junior College
Kakinada
04.2015 - 04.2017

SSC - Board of Secondary Education

M.P.L.C High School
Vizag
04.2001 -

Skills

  • Data Processing
  • Data entry
  • Customer Support
  • Policy review
  • Time Management
  • MS Office
  • Problem Solving
  • Adaptability
  • Flexibility and adaptability
  • Team Collaboration
  • Communication Skills

Languages

Telugu
Proficient
C2
English
Upper Intermediate
B2

Languages

  • English
  • Telugu

Personal Information

  • Father's Name: Prabhakar Reddy
  • Date of Birth: 08/28/96
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Disclaimer

I hereby declare that the information provided above is true to the best of my knowledge and belief.

Pilaka Giridhar Reddy

Timeline

Process Executive

Patra India
09.2024 - Current

Customer Support Executive

Tech Mahindra
09.2023 - 02.2024

Customer Support Executive

Tech Mahindra
09.2022 - 02.2023

B.Sc. - Computer Science

Andhra University
03.2020 - 02.2024

Intermediate - Open School

Swamy Junior College
04.2015 - 04.2017

SSC - Board of Secondary Education

M.P.L.C High School
04.2001 -
Pilaka Giridhar Reddy