Pillai Venkata
Engineer
Mumbai
Summary
Driven and personable, with strong aptitude for building rapport and delivering exceptional customer service. Possesses solid understanding of sales techniques and effective communication strategies, coupled with proficiency in using CRM software. Committed to achieving significant results by leveraging persuasive skills and customer-centric approach.
Overview
2025
2025
years of professional experience
1
1
Language
Work History
Sales and Service Representative
Kwality Enterprises
Service Engineer
Merint LLC Dubai ( Saint Gobain )
06.2006 - 12.2024
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Verified operational capabilities of various technological applications.
Sales Executive
Sumaria Applainces
08.2001 - 08.2002
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Education
Lokmanya Tilak High School
MumbaiSkills
Installation of Saint gobain tempering machine ,mountain tempering machine kera glass tempering machine ,polishing machine, bevelling machine,sand blasting machine,extruder machine,DGU full line, Lamination line sagertech and kera glass also looking after service for this machines Skilled in software mechanical and electrical
Timeline
Service Engineer
Merint LLC Dubai ( Saint Gobain )
06.2006 - 12.2024
Sales Executive
Sumaria Applainces
08.2001 - 08.2002
Sales and Service Representative
Kwality Enterprises
Lokmanya Tilak High School
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