Pilli Deva Raj

• Having around 3+ years of IT experience as a Salesforce.com Developer.
• Experience in Development, Administration, Implementation and Support of Salesforce.com CRM.
• Experience in working with Force.com Apex Classes, Apex triggers, Visualforce, Lightning Web components, Batch Apex, Schedule Apex, Data Migration, SOQL and SOSL.
• Experience in Data Migration using Import wizard, Apex Data Loader.
• Experience in working with Salesforce Administrative tasks like creating Custom objects, Custom Tabs, Custom fields, Page Layouts, Email templates, Workflows, Approvals, Validation rules, Reports, Dashboards, Tasks and actions.
• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).
• Worked on Inbound/Outbound Email Handler.
• Created Users, Roles, Profiles and Security Settings based on Role Hierarchy.
• Creating Reports and Dashboards.
• Exposure to all Stages of Software Development Life Cycle (SDLC).
• Strong ability to work individually and constantly in challenging environment.
• Ability to quickly analyze and come-up with an efficient industry standard solution for a given problem.
• Excellent analytical, communication, Leadership qualities and interpersonal skills.
• Quick learner and ability to adapt to dynamic work environments.
• Experience in HTML, CSS and JavaScript.

Role: Salesforce administrator

Description : CustomerCarePortal(CCP) Provides to log, track and resolve the Inquiries raised by the Customers. CCP contains all detailed information about the Inquiries. These Inquiries creates through IVR, E-mail, Phone and Letters. This system used by the CSR’s(CustomerServiceRepresentatives).

Environment: Sandboxes, Production, unlimited editions, visual studio code, Apex data loader.

Responsibilities:

§ As a Salesforce support analyst, I been involved in all admin and dev support activities like, working on point & click activities, managing users, controlling security modules, data migration activities, trouble shooting activities, bug/defects fixing on fly.

§ Experience on Service now, Jira dashboards, worked on user enhancements.

§ Maintained Runbooks, unit test evidences across all orgs while deployment.

§ Coordinate with other teams like, integration teams and deployment teams.

Responsibilities:

Role: Salesforce Lightning Developer

Description : Can capital is a Financial Services company helped over 81,000 small businesses gain access to over $7 Billion in working capital since 1998.

Term Loan module A loan scheduled to be repaid in a relatively short period of time to finance your business's working capital needs.

Environment: Sandboxes, Production, unlimited editions, visual studio code, Apex data loader, Salesforce.com platform, Lightning F/W

§ As a developer, I involved in all development activities like, writing apex code, Triggers, batch jobs, visual force pages, lightning aura component F/W.

§ I involved in scrum meetings, agile mode, onsite and offshore model.

§ I involved in deployment activities and CICD process.

§ Maintained Runbooks, unit test evidences across all orgs while deployment.

§ Coordinate with other teams like, integration teams and deployment teams.

Description : Pure Storage, Inc. is an American publicly traded technology company headquartered in Santa Clara, California, United States. It develops all-flash data storage hardware and software products.

Environment: Sandboxes, Production, unlimited editions, visual studio code, Apex data loader, Salesforce.com platform, Lightning F/W

Responsibilities:

§ As a developer, I involved in all development activities like, writing apex code, Triggers, batch jobs, visual force pages, lightning aura component F/W.

§ I involved in scrum meetings, agile mode, onsite and offshore model.

§ I involved in deployment activities and CICD process.

§ Maintained Runbooks, unit test evidences across all orgs while deployment.

Coordinate with other teams like, integration teams and deployment teams.