Aruna Yangaldas
Overview
18
18
years of professional experience
Work History
Relationship Manager Premium Account
RBL Bank
05.2024 - Current
- Sales and Revenue Growth: Identify cross-selling and upselling opportunities to increase revenue and achieve sales targets.
- Customer Acquisition: Acquire new high-value customers through referrals, networking, and marketing initiatives.
- Customer Retention: Ensure customer satisfaction, resolve issues promptly, and implement retention strategies to minimise account closures.
- Product Knowledge: Stay updated on RBL Bank's products and services, providing expert advice to customers.
- Compliance and Risk Management: Ensure adherence to banking regulations, policies, and procedures, minimising risk exposure.
Associate Agency Development Manager
Max Life Insurance Company Limited
09.2019 - 11.2021
- Develop various sources of agent hiring & build a team of agent & agent pipeline.
- Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring.
- Recruit quality agents as per the standards defined by the company.
- Development of agent prospecting habits, calling habits and work habits.
- Work with agents on planning and reviewing activities and goals.
- Identify the training needs of the agent and work with Trainers to improve the same.
- Improve agent productivity & retention.
- Maintain the quality vectors of business including persistence and surrender.
Executive-Online Sales
Infocom Network Limited (Tradeindia.com)
Mumbai
09.2010 - 10.2011
- Company Overview: Infocom Network Ltd. is an ISO 9001: 2000 certified company, established in the year 1990. Popular as tradeindia.com conceptualized in the year 1996, it has created a niche as India's largest B2B marketplace, offering comprehensive business solutions to the global EXIM community through its wide array of online services, directory services and facilitation of trade promotional events.
- Interacting with customers over the phone.
- Giving them a brief about the services offered by Infocom Network Limited.
- Tapping new customers from existing databases.
- Generating revenue for the company.
- Other duties as assigned to me from time to time.
- Infocom Network Ltd. is an ISO 9001: 2000 certified company, established in the year 1990. Popular as tradeindia.com conceptualized in the year 1996, it has created a niche as India's largest B2B marketplace, offering comprehensive business solutions to the global EXIM community through its wide array of online services, directory services and facilitation of trade promotional events.
Sales Executive
Indiamart.com
Mumbai
06.2007 - 05.2010
- Company Overview: IndiaMART.com is India's largest online B2B marketplace for Small & Medium Size Businesses, connecting global buyers with suppliers.
- Build and manage productive, professional relationships with clients using telephonic.
- Generate leads from a given database & Identify decision makers within targeted leads and initiate the sales process.
- Set up and deliver sales presentations, product/service demonstrations on a daily basis.
- Ensure systematic follow-up with the client organizations to take the sales pitch to timebound closure.
- IndiaMART.com is India's largest online B2B marketplace for Small & Medium Size Businesses, connecting global buyers with suppliers.
Timeline
Relationship Manager Premium Account
RBL Bank
05.2024 - Current
Associate Agency Development Manager
Max Life Insurance Company Limited
09.2019 - 11.2021
Executive-Online Sales
Infocom Network Limited (Tradeindia.com)
09.2010 - 10.2011
Sales Executive
Indiamart.com
06.2007 - 05.2010