PINKAL TOPPO

Professional with keen eye for identifying security vulnerabilities and implementing risk mitigation strategies. Experienced in monitoring network traffic, analyzing security incidents, and ensuring compliance with industry standards. Strong focus on team collaboration and achieving measurable results. Dependable, adaptable, and skilled in threat assessment, firewall management, and incident response.

• Real time monitoring and analyzing the security alerts triggered in SIEM and escalating the incidents to respective teams.
• Responsible for specialized investigation, malware threat analysis, email analysis and remediation in response to notifications from operators.
• Identifying miss configured policies and suggesting necessary changes.
• Providing RCA for major incidents.
• Basic Understanding on IBM QRadar SIEM tool.
• Sharing the analyzed reports to client on daily, weekly, monthly basis for giving a better insight on network activities.
• Raising of incidents and closure as per the SLA.
• Handling client escalations.
• Providing KT to new joiners.
• Excellent Knowledge in Networking (Routing and Switching)
• Understanding of forwarding traffic with IPSec tunnel, GRE tunnel to Zscaler before reaches to Internet.
• Handling troubleshooting call with client by asking error screenshots, source IP address, Destination URL, Port number to resolve issue
• Good understanding of latest threats, security attacks.
• Good understanding of Network protocols and routing methods.
• Basic knowledge on Vulnerability assessment and Management.
• Configuration and Troubleshooting TCP/IP, qualifying and resolving issues.
• Managing Installation of OS and Application Software.
• Good knowledge on firewalls, Routers, Switches, Antivirus, DLP and various Security products.
• Checking NSS server is off or not to push logs to Syslog server.