Summary
Overview
Work History
Education
Skills
Certification
Websites
Awards
Languages
Timeline
Generic
Pintoo Verma

Pintoo Verma

Kolkata

Summary

Highly skilled Senior IT Executive with comprehensive experience in leading strategic technical initiatives and managing large-scale IT projects. Strengths include strong leadership, superior problem-solving abilities, and exceptional communication skills. Notable contributions include improving operational efficiency through innovative IT solutions and successfully driving digital transformation across organizations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sr. IT Excutive

Purplle.com
Kolkata
03.2025 - Current
  • Provide Level-1/2 support 24
  • 7 and troubleshoot Network LANs, and WANs-related issues.
  • Monitoring Networking devices using Nagios On perm Server
  • Worked on MDM device manage via Headwind MDM on perm server (Linux server)
  • Working on different vendors CISCO, Net-gear switch & Fortinet Firewall.
  • Worked on SD-WAN (Fortinet) and Forti-Gate FW latest technology.
  • Good knowledge of Forti-Gate FW Firmware upgrade, interface configuration, Firewall policies configuration, check logs
  • Forti-Gate Firewall installation and Configuration (40F, 60F, 80F and 100F, 200F series).
  • Maintenance of all office PC systems, software, configuration, updates and patching to keep equipment in compliance with standards
  • Conducted regular security updates and patches to maintain system integrity.

Sr Information Technology Executive

PharmEasy
Kolkata
04.2019 - 09.2024
  • Providing level one and level two technical support to internal users.
  • Maintenance of all office PC systems, software, configuration, updates, and patching to keep equipment in compliance with standards.
  • Fortinet Firewall: Basic Configuration, Troubleshooting, and Monitoring.
  • Configuring wireless devices, access points, and managing wireless devices. Coordinating the installation and maintenance of CCTV with third-party vendors.
  • Install, upgrade, support, and troubleshoot the Windows operating system, Microsoft Office applications, and any other authorized desktop applications.
  • Proficiency in installing, configuring, and troubleshooting hardware devices and drivers. Network Infrastructure Planning and Implementation. Network Troubleshooting and Monitoring.
  • Installing and managing different kinds of printers, such as network printers, LaserJet printers, barcode printers, and dot matrix printers, etc.
  • Updating the IT asset inventory for all laptops, printers, servers, networks, and other accessories. Connectivity escalations, if any, for Internet connections are down. Troubleshooting network connectivity in a LAN/WAN environment.
  • Handle the onboarding/offboarding process as per the company.
  • Develop and maintain skills to accomplish job duties and support the organization's technology strategy, seeking development opportunities that promote personal growth and career development.
  • Troubleshooting and replacement of the hardware parts of laptops and desktops.
  • Led cross-functional teams to enhance service delivery and operational efficiency.
  • Developed strategic initiatives to improve customer engagement and satisfaction levels.

Network Engineer

Ballstha eTech pvt ltd
04.2018 - 03.2019
  • Performed network maintenance and system upgrades including service packs, patches, hot fixed and security configurations
  • Monitored performance and ensured system availability and reliability
  • Providing technical leadership in all aspects of efficient network design troubleshooting
  • Maintaining availability of the WAN/LAN using various monitoring tools
  • Worked with appropriate carrier/vendor when required
  • Provided level-2/3 support and troubleshooting to resolve issues Please Note-
  • Can't Provide Experience Letter

System support associate

Unique Solutions
12.2016 - 01.2018
  • Implemented Antivirus product into the organization and ensuring updates are correctly happening Implemented connectivity links between locations
  • I Give Support related to Network Issues (connectivity), Servers, Routers, VOIP Phones, Storage, AMC Renewals.
  • Board Room Devices Maintenance like Projectors, Wireless Projectors, switches. Active Directory installation, configuration & troubleshooting.
  • Knowledge in Managing and creation of Users in Active Directory
  • Documentation of hardware assets and vendor coordination.
  • Installing and configuration Linux Centos Ubuntu Please
  • Note- Can't provide Experience Letter

Education

Bachelor of Commerce - Business/Commerce, General

NEFTU
Kolkata
01.2022

Skills

  • Cloud Computing
  • IT Service Management
  • Network Troubleshooting
  • Network Engineering
  • Active Directory
  • IT asset management
  • CCTV installation
  • IT compliance
  • IT procurement
  • System Administration
  • Technical Support
  • Firewall configuration
  • MDM management
  • Network troubleshooting

Certification

  • Networking Essentials - Cisco
  • Google Cloud Certified Professional Cloud Architect - Coursera Z5XBPY8M563
  • Managing Google Workspace - Coursera 5JDZDEYVGA62
  • AWS Solutions Architect Virtual Experience Program - Forage McE4KeoTeL89yP9g
  • Learning Network Troubleshooting - LinkedIn AYuATj3aJH6gUHU9YkTMQPYIE
  • Project Management Professional (PMP) - Forage McE4KeoTeL89yP9g
  • Introduction to Cybersecurity - Cisco https://www.credly.com/badges/8b713f63-286c-4dc1-a939-884639b62fb1/public_url
  • Microsoft Certified Systems Administrator: with Azure - Udemy Azure Certification

Awards

Never Give Up - PharmEasy May 2022, Rising - Star - PharmEasy June 2024

Languages

Hindi
First Language
English
Beginner
A1
Bengali
Elementary (A2)
A2

Timeline

Sr. IT Excutive

Purplle.com
03.2025 - Current

Sr Information Technology Executive

PharmEasy
04.2019 - 09.2024

Network Engineer

Ballstha eTech pvt ltd
04.2018 - 03.2019

System support associate

Unique Solutions
12.2016 - 01.2018

Bachelor of Commerce - Business/Commerce, General

NEFTU

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Pintoo Verma