PIYUSH PANDEY

• Leadership Scope: 8+ stores, ₹250 crores in annual revenue, and 300+ employees.
• Delivered 120% of annual sales targets by revitalizing underperforming locations in Chhattisgarh and Nagpur, leveraging data-driven merchandising and localized promotions.
• Slashed operational costs by 18% via supply chain renegotiation, and energy-efficient store layouts.
• Exceeded budgeted matrix for conversions, ticket size, extended warranty, cross and upselling, thus increasing value per customer.
• Delivered positive EBITDA by optimizing revenue channels and reducing expenses.
• Developed innovative promotional avenues to drive business growth.
• Liaised with state government bodies to streamline licensing timelines, reduced by 30 days.
• Partnered with IT to deploy automated inventory tracking, addressing scheme-related issues, thus reducing stock discrepancies by 25%.

• Turnaround Leadership: ₹1,100 Cr. Store. Traders, Office, Institutes, and HORECA Focus
• Finalized and drove store-level sales to meet budgeted top line and bottom line results.
• Managed day-to-day operations, including P&L oversight for sales, shrinkage, and expenses.
• Collaborated with teams across sales, operations, and merchandising to enhance shopping experience.
• Acquired and grew the B2B customer base by 40% through tailored trade schemes, while providing exceptional service to existing B2B customers.
• Executed regular stock ordering and replenishments, maintaining optimal inventory levels.
• Ensured compliance with company policies regarding stock and inventory control.
• Executed regular stock ordering and replenishments, maintaining optimal inventory levels.
• Recommended price revisions based on product movement trends.

• Led a high-performing team of over 160 associates to drive operational excellence and revenue growth at ₹80 Cr. Flagship store.
• Consistently exceeded sales targets by over 15% through strategic floor merchandising, staff coaching, and localized promotions.
• Optimized store P&L, reducing operational waste by 18% via inventory control and energy-efficient practices.

Trained and mentored five future store managers, with three promoted within twelve months.

• Boosted team productivity by 25% by implementing daily huddles and performance incentives.
• Launched a 'Customer First' training program, reducing service escalations by 40%.
• Slashed shrinkage by 22% by following FIFO, Expiry streamlining and staff accountability measures.
• Streamlined stock replenishment, cutting warehouse-to-shelf time by 30%.
• Partnered with marketing to execute hyper-local campaigns, increasing monthly footfall by 35%.

• Exceeded sales targets by over 15% through strategic merchandising and staff coaching.
• Optimized store P&L, reducing operational costs by 12% via inventory control initiatives.
• Achieved positive EBITDA through disciplined expense management and revenue growth strategies.
• Increased conversion rates by 18% and average transaction value by 22% through targeted staff training.
• Reduced shrinkage by 25% through implementation of loss prevention protocols and accountability measures.
• Streamlined store operations, decreasing opening and closing time by 30% through process standardization.
• Developed promotional campaigns that increased monthly foot traffic by 25%.
• Partnered with marketing to launch loyalty programs, resulting in a 30% increase in repeat customers.