PIYUSH SHARDA

Proficient Quality Analyst with experience handling and resolving critical quality problems using research abilities. Strong analytical, organizational and planning abilities. Consistently works with minimum supervision. Independent and self-directed. specializing in training new hires, process coaching, and performance improvement. Skilled in conducting calibration sessions, preparing training materials, and delivering process-specific coaching to enhance accuracy and client satisfaction. Strong analytical mindset with expertise in identifying knowledge gaps, driving RCA-based improvements, and supporting teams to achieve quality KPIs and operational excellence.

Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver. Superb mentorship over many years.