PIYUSH VAISH

Core Activities:

• Leading Technical Publications project at umlauT Pvt. Ltd.
• Responsible for Customer Communications, Resource Management and organizing workflow within the team.
• Successfully completed three Months Onsite assignment at Airbus Hamburg Delivery Center.
• Devised overall strategy for documentation planned for each stage of work.
• Reviewed project goals and objectives time to time with project managers and higher management.
• Controlled Tech-pub activities to maintain work standards, adhere to timelines and meet Quality Assurance targets.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Worked closely with Customers and umlauT internal management to maintain optimum levels of project efficiency and effectiveness.
• Served customers in a friendly, efficient manner following outlined steps of service.
• Performed and evaluated analysis on technical inputs and generated work-units for the project.
• Reviewed Technical Publication products generated by team members.
• Provided technical direction on Technical Publication projects and initiatives to all stakeholders.

Achievements @ Umlaut:

• Successfully achieved automation in Technical Publication process steps by close co-ordination with Software Developers.
• Reduced manual effort by 40% in analysis stage and maximized revenue by achieving automation.
• Product Owner for the Automation tool.
• Active Participation in Tools Demos and RFPs related to Technical Publication domain.
• Identified as a Key resource with a Long-term service award of INR 10 Lakhs upon successful completion of ten years of service.

Project @ UTC Aerospace:

• Deputed to UTC Aerospace for the production of Component Maintenance Manuals.
• Supported UTC team for migration of EVACs CMMs from ATA standard to iSPEC 2200 standard.
• Successfully executed the project with effective technical communication and coordination at client location.
• Received appreciation from client and L&T internal management for continuous contribution towards the project.

Project @ L&T Technology Services:

• Contributed as a Technical writer and reviewer for the Technical Publications Project.
• Imparted classroom as well as on-bench trainings to newly joined team members.
• Identified as core member of the group responsible for continuous process improvement in the project.
• Received Team Academy Award for continuous contribution towards team and Organization.