Piyushi Saini
Customer Support Associate
New Delhi
Overview
1
1
year of professional experience
Work History
Academic Counselor
Aakash Institute
03.2023 - 12.2023
- Outbound calls, attending incoming calls, resolving queries, and providing required information.
- Ability to deal with clients diligently.
- Also worked in chat process as customer support associate and solved there queries
- Contribute towards revenue generation by working on the sales targets, by selling/up-selling/cross-selling the company's exclusive range.
- Proficiency in Microsoft Office and writing emails, & comfortable while working on software related to Sales & Services.
- Fluency in communication of English and Regional language
Education
MAsters of English Hons -
Graduation ( B.com) - Commerce
12.2020
- Completed Bachelor's of commerce
- Counselling and psychotherapist course from SPM College (DU).
High School Diploma - undefined
05.2017
Completed
Skills
1 Good typing skills
2 honest with my work
3 Complete hands on excel & word
4 passionate about getting new task
5 communication skills
6 management skill
Timeline
Academic Counselor - Aakash Institute
03.2023 - 12.2023
Gd Goenka public school - High School Diploma,
Indira Gandhi Open University - MAsters of English Hons,
Delhi University - Graduation ( B.com), Commerce