Piyush Jaiswal
Account Manager
Bengaluru,KA
Summary
Account manager specializing in email and cloud marketing at Oracle, enhancing campaign effectiveness through A/B testing and data analytics. Demonstrated success in stakeholder engagement and strategic planning, leading to improved client retention and operational efficiency. Proficient in Eloqua and Responsys, expert in CRM, marketingautomation, and stakeholder collaboration. Adept at managing complex global projects on time and within budget, while fostering innovation, efficiency, and client satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Account Manager – Email and Cloud Marketing
Oracle
Bengaluru
03.2020 - Current
- Managed large-scale email marketing campaigns for retail clients, including Levi’s US & CA,Macy's, GLI, and Comcast, ensuring performance and engagement.
- Optimized campaign effectiveness using A/B testing and performance analysis.
- Acted as a single point of contact for enterprise clients, driving retention and renewal.
- Collaborated with Marketing Managers to build integrated campaign programs and improve execution efficiency.
- Owned campaign life cycle management for Oracle Responsys programs, coordinating across QA, creative, and deployment teams.
- Delivered comprehensive reports on budget, burn rate, and engagement analytics, enhancing stakeholder decision-making.
- Developed modular content strategies to streamline content creation and ensure brand consistency.
- Drove strategic initiatives to improve operations at the Salesforce Global Delivery Center.
- Monitored risk, tracked progress, and ensured stakeholder alignment with business objectives.
Senior Executive – Operations
Flipkart
Bengaluru
02.2019 - 08.2019
- Coordinated with planning, supply chain, and fulfillment teams to streamline onboarding and scale projects effectively.
- Oversaw scheduling, warehousing, and reporting processes for key accounts, ensuring operational efficiency.
- Managed seller operations for small home appliances category, achieving monthly KPIs.
Pricing Analyst – Strategy & Competitor Research
Amazon
Bengaluru
10.2016 - 08.2018
- Monitored pricing trends and adjusted pricing models to maximize revenue and market penetration.
- Produced profitability reports and recommended pricing adjustments to enhance revenue performance.
- Conducted market research and competitive analysis to inform US market pricing strategies.
Partner Support Engineer
Hewlett Packard India (HPI)
Bengaluru
09.2015 - 10.2016
- Managed vendor relationships to ensure alignment with business objectives.
- Coordinated technical troubleshooting for channel partners to resolve operational issues.
- Collaborated with cross-functional teams to develop strategic business initiatives.
Education
Bachelor of Engineering (B.E.) - Computer Science
VTU
Bengaluru01.2015
Skills
- Email and cloud marketing
- Campaign optimization strategies
- Oracle Responsys & Eloqua
- Email campaign execution
- Market research and analysis
- Strategic planning and execution
- Program and project management
- Stakeholder engagement
- AEM content management system
- Fusion integration techniques
- Litmus testing for emails
- Burn/Budget Report
Certification
- Responsys Essentials Expert, 2021
- Oracle Responsys Sales Specialist, 2019
- Oracle ERP Cloud – Project Management (Explorer Badge)
Languages
- English
- Hindi
Timeline
Account Manager – Email and Cloud Marketing
Oracle
03.2020 - Current
Senior Executive – Operations
Flipkart
02.2019 - 08.2019
Pricing Analyst – Strategy & Competitor Research
Amazon
10.2016 - 08.2018
Partner Support Engineer
Hewlett Packard India (HPI)
09.2015 - 10.2016
Bachelor of Engineering (B.E.) - Computer Science
VTU