Piyush Saxena
Gurugram
Summary
Results-oriented Sales Team Lead with 5+ years of experience in travel sales, revenue management, and team leadership. Proven expertise in driving sales growth, improving lead conversion rates, maximizing profitability, and managing high-performing teams. Skilled in strategic planning, client relationship management, and achieving business targets through effective sales execution and team development.
Overview
4
4
years of professional experience
Work History
Team Lead
JOURNEY ROUTERS
New Delhi
12.2024 - Current
- Led the international travel sales team, driving revenue growth across key destinations including Dubai, Singapore, Malaysia, Thailand, and Bali.
- Achieved monthly profit targets consistently, generating up to ₹12-15 lakh profit in a single month and contributing to overall team profitability.
- Managed lead distribution, sales strategy, performance reviews, and team productivity to improve booking conversions.
- Delivered high-value FIT, Group, and MICE bookings through effective client relationship management and consultative selling.
- Developed customized travel itineraries and holiday packages to enhance customer satisfaction and repeat business.
- Conducted regular coaching, training, and performance monitoring to improve team efficiency and target achievement.
- Implemented process improvements and follow-up strategies to increase conversion rates and revenue generation.
Team Lead
Travel Triangle
Gurugram
11.2022 - 11.2024
- Managed an international holiday sales team, focusing on destination sales and customer acquisition.
- Improved lead conversion rates through structured sales processes and performance-driven team management.
- Designed customized travel packages based on client preferences, budgets, and travel requirements.
- Handled end-to-end client relationship management, ensuring high customer satisfaction and retention.
- Monitored key performance indicators (KPIs), sales funnels, and team productivity to drive business growth.
- Collaborated with operations and supplier partners to ensure seamless travel experiences for customers.
- Achieved sales and profitability targets while maintaining service quality and operational efficiency.
Travel Consultant
EaseMyTrip
Noida
05.2022 - 11.2022
- Managed domestic travel bookings and customized itinerary planning while consistently achieving individual sales targets.
- Assisted customers with travel planning, reservations, and end-to-end booking support.
- Coordinated with suppliers and internal teams to ensure smooth booking execution and customer satisfaction.
Education
MBA - Production and Operations Management
Manipal University Jaipur
Online01.2026
B.B.A. / B.M.S. - Hospitality and Tourism Management
Indian Institute of Tourism And Travel Management
Gwalior05-2022
Skills
- Sales strategy and revenue management
- Team leadership and performance optimization
- Lead conversion and client relationship management
- Strategic planning and market analysis
- Travel itinerary design and MICE management
Accomplishments
Successfully managed and accompanied a 25-member MICE group to Sri Lanka (March 2025), demonstrating strong client management and group coordination skills.
Timeline
Team Lead
JOURNEY ROUTERS
12.2024 - Current
Team Lead
Travel Triangle
11.2022 - 11.2024
Travel Consultant
EaseMyTrip
05.2022 - 11.2022
MBA - Production and Operations Management
Manipal University Jaipur
B.B.A. / B.M.S. - Hospitality and Tourism Management
Indian Institute of Tourism And Travel Management