Piyush Kumar Dubey
Bengaluru
Summary
A well-qualified Learning & Development Specialist adept at planning and implementing both onsite and remote training programs. An authoritative and clear communicator with an enthusiastic style and insightful approach. Highly organized and willing to take on added responsibilities to meet team goals. Successfully manages multiple priorities with a positive attitude.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Analyst - HR
Deloitte Consulting India Pvt. Ltd.
Bangalore
06.2022 - Current
- Talent L&D (Clients/Stakeholders from the Talent L&D Teams).
- Periodic reporting of learner and program metrics, dashboards etc.
- Perform root cause analysis to find gaps and identify solutions.
- Multi-tasking, attention to detail and adherence to timelines.
- Set expectations with the Talent L&D team, negotiate on the timeliness if necessary, and inform in case of delays.
- Program delivery management with ownership and accountability of all program related tasks and sub-processes.
- Support team members and team lead(s) with all program-related tasks, ensure task completion as per SLA timelines with accuracy.
- Ensure effective utilization of working hours with proper prioritization of work.
Global L&D Assistant
Boston Consulting Group
New Delhi
02.2021 - 05.2022
- Global Stakeholder Management.
- Management of participants, from initial registrations to the final attendance.
- Communication with participants throughout the entire process, including cancellation requests, logistical questions, and support for visa applications.
- Maintenance of the training database, updating participant status, registrations and cancellations, input of presenters, and updating their status.
- Input of feedback scores for presenters.
- Supporting the Program Leads in preparation for the programs (i.e. Preparing travel guidelines, program documents like invitation messages, program Facebook, and the setup of pre-surveys/feedback surveys.
- Controlling and analytical support for programs in terms of participant management and travel costs.
- Supporting the team related to technical issues and tools, and working with different tools for analysis and group split.
Analyst, Project/Program Management
Dell Technologies
Bangalore
12.2018 - 09.2020
- Lead a local team for scheduling and arranging logistics for periodic and ad hoc training courses located globally, either in person or virtually.
- Work as a team with other Lead Training Coordinators and Program Managers, who have oversight of all activities supporting the Academies worldwide.
- Perform training demand analysis and resource planning.
- Answer questions from learners and vendors, and compile survey data for classes.
- Consistently participate in the design and delivery of various program and project communications, documentation, and reports. Interface with a range of internal and external sources to gather information and prepare reports.
Sr. Learning & Development Coordinator
Hewlett Packard Enterprise
Bangalore
06.2017 - 12.2018
- Guides logistics and communications with regard to training and event requests.
- Manages escalations and issues.
- Oversees relationships with vendors, learners, and instructors, providing information and requesting event data.
- Utilizes planning and forecasting to retrieve and document requirements.
- Proactively identify issues and raise them with supervisors and customers.
- Understand, track, and exceed customer expectations on an ongoing basis.
HR Ops Associate (Contractual)
Accenture Solutions Pvt. Ltd.
Bangalore
05.2016 - 06.2017
- Responsible for the new joiner's induction and documentation.
- Handled day-to-day HR activities and coordination with external and internal departments.
- Solving and guiding employee queries.
- Joining formalities and exit formalities (full and final settlement)
- Confirmation letter for the employees after the completion of the probation period.
- Publishing HR Dashboard.
Education
Master in Business Administration - Finance & HR
School of Management Manipal
Udupi04.2016
Bachelors in Commerce - Hons.
Divekar College of Commerce
Karwar06.2014
Skills
- Stakeholder Management
- Administration and management
- Program Coordination & Communication
- Process Improvement
- Reporting & Analytics
- Attention to detail
- Effective communication
References
Arpit Johri, Boston Consulting Group, New Delhi, Delhi, 9999312988, johri.arpit@bcg.com
Certification
- Certified Instructional Design Practitioners Course
- Structured Query Language - SQL
Affiliations
- L&D Analytics - July 2022
- Instructional Design for E- learning - July 2021
- Successful Public Speaking - August 2020
Toolsexpertise
- SFMC - Salesforce Marketing tool
- SFDC - Query Management
- SABA - LMS Tool
- Service Now tool
- Oracle Peoplesoft Tool (Fusion)
Languages
English
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Personal Information
- Date of Birth: 10/15/93
- Nationality: Indian
Timeline
Senior Analyst - HR
Deloitte Consulting India Pvt. Ltd.
06.2022 - Current
Global L&D Assistant
Boston Consulting Group
02.2021 - 05.2022
Analyst, Project/Program Management
Dell Technologies
12.2018 - 09.2020
Sr. Learning & Development Coordinator
Hewlett Packard Enterprise
06.2017 - 12.2018
HR Ops Associate (Contractual)
Accenture Solutions Pvt. Ltd.
05.2016 - 06.2017
- Certified Instructional Design Practitioners Course
- Structured Query Language - SQL
Master in Business Administration - Finance & HR
School of Management Manipal
Bachelors in Commerce - Hons.
Divekar College of Commerce
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