Summary
Overview
Work History
Education
Skills
Timeline
Manager

P NARAYAN BABU

MANAGER
GANDHINAGAR 1-1-724/2/4 PADMAJA APARTMENTS HYDERABAD

Summary

Dynamic leader with a proven track record at Bajaj Electronics, enhancing inventory management and boosting customer satisfaction. Excelled in team supervision and sales reporting, significantly reducing shrinkage levels. Skilled in upselling and cross-selling, demonstrating exceptional customer service and performance management.

Overview

14
14
years of professional experience

Work History

Mobiles & Laptops Department Manager

Bajaj Electronics
04.2013 - 06.2024
  • Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
  • Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
  • Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.

Customer Service Sales Specialist

Croma Electronics
01.2011 - 04.2013

LAPTOPS DEPARTMENT

SALES EXECUTIVE - INSTITUTIONAL SALES

Micro Care Computers ( H.P.Business Partner)
02.2010 - 12.2010

SALES OF DESKTOPS & LAPTOPS IN BULK ORDER FOR

COLLEGES , & MAINLY OSMANIA UNVIERSITY

Education

Master of Arts - Economics

ANNAMALAI UNIVERSITY
Hyderabad, India
04.2001 -

Skills

Team supervision

Timeline

Mobiles & Laptops Department Manager

Bajaj Electronics
04.2013 - 06.2024

Customer Service Sales Specialist

Croma Electronics
01.2011 - 04.2013

SALES EXECUTIVE - INSTITUTIONAL SALES

Micro Care Computers ( H.P.Business Partner)
02.2010 - 12.2010

Master of Arts - Economics

ANNAMALAI UNIVERSITY
04.2001 -
P NARAYAN BABUMANAGER