Pompi Chakraborty
Kolkata
Summary
Delivery Manager ,Scrum Master with extensive experience at TATA Consultancy Services Ltd, specializing in Agile project management and process optimization. Holds multiple certifications including PSM, PSK, PSPO, and SAFe 6.0. Completed a certification in Hands-on Approach to AI for Real-World Applications from IIT KGP and TCS Ion, by May 2025 .Delivered in Cloud Platform for Decomissioning and Transition Projects across multiple Products in Cross vendor environment .
Overview
21
21
years of professional experience
5
5
Certification
Work History
Scrum Master
TATA Consultancy Services Ltd
Kolkata
07.2016 - Current
- Facilitated Scrum ceremonies including Sprint Planning, Daily Stand-Ups, and Retrospectives.
- Release Manager for GCP Program and responsible for deliveries across GCP with Service Now.
- Worked as a Delivery Manager for Decommission of Servers across multiple Servers .
- Conducted demonstrations of completed work at each sprint's conclusion.
- Promoted continuous process improvement through retrospective analysis.
- Provided Agile insights during feature design discussions as needed.
- Monitored sprint progress, enhancing visibility into project status for stakeholders.
- Collaborated with senior management during strategic planning for upcoming releases.
- Evaluated and reported on work progression while ensuring compliance with man-hour budget.
Principal Consultant
Wipro Ltd
Kolkata
10.2011 - 06.2016
- Collected design information for new requirements and engaged in comprehensive design discussions in Telecom OSM .
- Facilitated interactions with business users to refine designs and finalize solutions.
- Collaborated with upstream and downstream systems to synchronize solution deliveries.
- Contributed to release planning by tracking component-level delivery schedules.
- Estimated effort, reviewed project plans, and updated details in STORM system.
Development Lead
Tech Mahindra Limited
02.2006 - 09.2011
- As part of the development lead, the major activities were to design and develop features to support the Service order management using OSM .
- Preparing LLD based on HLD
- Developing and unit testing new interfaces.
- Providing support to Test and other teams.
Developer
Convergys Information Management India Private Limited
11.2005 - 02.2006
- Develop and tunes PL/SQL applications.
- Lead the support team for supporting various phases of testing in all lines of business.
- Develop new reports in Shell scripts
Developer
Ushacomm India Pvt. Ltd
12.2004 - 11.2005
- Analyse and debug issues reported
- Prepare RCA for critical issues
- Prepare daily and weekly reports
Education
M.S - Telecom
BITS Pilani
Pilani04-2009
B.E - C.S.E.
B.C.Roy Engg College
Durgapur ,West Bengal07-2004
Skills
- Telecom BSS and OSS Knowledge
- Agile project management
- Service Now
- Release Manager
- Scrum methodology and framework
- SAFe certification
- Project planning and execution
- Confluence collaboration tools
- Software development tools: JIRA
- OSM 73 expertise
- XML technologies
- XQuery and XSLT
- XSD standard
- WebLogic application server
- Geneva platform knowledge
Certification
- Professional Scrum with Kanban (PSK 1), 12/01/21
- PSM I, 01/01/22
- PSM II, 06/01/22
- SAFe Scrum Master Intermediate, 08/01/24
- Hands-on Approach to AI for Real-World Applications ,IIT KGP and TCS Ion– May 2025
Languages
English
First Language
Bengali
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Scrum Master
TATA Consultancy Services Ltd
07.2016 - Current
Principal Consultant
Wipro Ltd
10.2011 - 06.2016
Development Lead
Tech Mahindra Limited
02.2006 - 09.2011
Developer
Convergys Information Management India Private Limited
11.2005 - 02.2006
Developer
Ushacomm India Pvt. Ltd
12.2004 - 11.2005
M.S - Telecom
BITS Pilani
B.E - C.S.E.
B.C.Roy Engg College
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