Pompy Devi
Bengaluru
Summary
Results-driven Project Manager specializing in digital platform launches for vehicle financing and eco-friendly products. Adept at API integrations and managing relationships with OEMs, banks, NBFCs, and insurance providers to streamline loan journeys. Experienced in vendor management, contract negotiations, and ensuring on-time project delivery. Background includes functional testing, UAT, and enhancing digital lending solutions within automotive and financial industries.
Overview
9
9
years of professional experience
Work History
Project Manager- Lead
AUTOVERT TECHNOLOGIES PVT LTD
05.2021 - Current
- Led technical integration and platform development for Ecozaar, a D2C marketplace (new vertical) for EVs and green products, overseeing full project execution including platform development, third-party onboarding, and UAT.
- Spearheaded API integrations with multiple NBFCs, banks, and insurance providers, ensuring seamless digital loan journeys and insurance workflows, while ensuring compliance, data security, and real-time decisioning.
- Directed functional testing and UAT for key customer-facing journeys including vehicle discovery, checkout process, financing, and insurance, ensuring flawless platform performance and superior user experience pre-launch.
- Managed the successful deployment of Autovert's proprietary platform for enterprise clients including TVS Motor, MG Motor, and Informatica, overseeing technical mapping, third-party integrations, and system validation.
- Optimized user journeys and contributed to the product roadmap, leveraging technical insights to improve platform performance, enhance partner integrations, and maximize customer satisfaction.
- Acted as the single point of contact for all vendors, overseeing contractual engagements, delivery tracking, and integration readiness to ensure project goals were met on time.
- Successfully delivered complex projects under tight timelines with high cross-functional dependency, balancing technical.
- Played a key role in scaling platform capabilities to support rapid growth in the EV market, aligning technology solutions with business needs to drive measurable improvements in user acquisition and engagement.
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
User Success Executive
Okcredit
08.2020 - 02.2021
- Improved user support tools and processes, enhancing customer service efficiency and resolution time.
- Identified and communicated opportunities for users to adopt additional features and services, driving product engagement and customer retention.
- Assisted new users with account setup, onboarding, and guided them on effectively using OkCredit's platform to support their business operations.
- Proactively engaged with users via calls, emails, and live chat, delivering personalized assistance and ensuring high levels of user satisfaction and platform adoption.
Merchant Operation
Eatigo
01.2019 - 02.2020
- Part of the core launch team for Eatigo's Bangalore operations, managing end-to-end onboarding and support for over 250 restaurant partners.
- Resolved customer escalations, and provided insights on yield management, promotional planning, and overall merchant performance improvement.
- Worked as the SPOC for all merchants in Bangalore, and worked in tandem with the Business Development, Account Management, and Marketing teams.
- Facilitated restaurant partner setup and activation on the Eatigo platform, ensuring accurate documentation, platform configuration, and timely go-live.
- Identified and implemented process improvements to enhance onboarding workflows, partner engagement, and overall operational efficiency.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
Operation Executive
Swiggy
05.2018 - 12.2018
Client Relations Specialist
IML
01.2016 - 03.2018
Education
MBA -
Ramaiah Institute of Management Studies
08-2015
Skills
- API integration
- Platform Development
- Technical Mapping
- UAT
- Functional Testing
- Digital loan journey
- Insurance integration
- Compliance
- Data security
- Real-Time Decisioning
- Agile methodology
- Project Management
- Product Roadmap Optimization
- Stakeholder management
- Cross-functional collaboration
- Vendor management
- EV Market
- User Journey Optimization
- Jira
- Process improvement
- Project planning
- Project lifecycle management
- Documentation and reporting
- Scope management
Timeline
Project Manager- Lead
AUTOVERT TECHNOLOGIES PVT LTD
05.2021 - Current
User Success Executive
Okcredit
08.2020 - 02.2021
Merchant Operation
Eatigo
01.2019 - 02.2020
Operation Executive
Swiggy
05.2018 - 12.2018
Client Relations Specialist
IML
01.2016 - 03.2018
MBA -
Ramaiah Institute of Management Studies
Similar Profiles
Venkata Nagaraju InakolluVenkata Nagaraju Inakollu
Technical Lead(System Design) at Relysys Technologies Pvt Ltd (now Invendis Technologies pvt ltd)Technical Lead(System Design) at Relysys Technologies Pvt Ltd (now Invendis Technologies pvt ltd)
S ChetanS Chetan
Assistant Manager - Finance at ANIMALL TECHNOLOGIES PVT LTD, Technologies Pvt LtdAssistant Manager - Finance at ANIMALL TECHNOLOGIES PVT LTD, Technologies Pvt Ltd
Shweta SinghShweta Singh
Support Engineer-IT at I-Telemetry Technologies Pvt. Ltd. (Subsidiary of Aaxis Nano Technologies Pvt. Ltd.)Support Engineer-IT at I-Telemetry Technologies Pvt. Ltd. (Subsidiary of Aaxis Nano Technologies Pvt. Ltd.)
Ayushi SharmaAyushi Sharma
Emerging Architect at Shell India Markets Pvt LtdEmerging Architect at Shell India Markets Pvt Ltd
BHANU SHARMABHANU SHARMA
Senior Software Engineer at Q2 SoftwareSenior Software Engineer at Q2 Software