Pon Rubini
Chennai
Summary
Results-driven Quality Analyst with a proven track record at AGS Healthcare, specializing in quality control and process improvement. Expert in root cause analysis and client communication, I have successfully identified trends that enhanced operational efficiency. My strong problem-solving skills and collaborative approach have consistently contributed to achieving project goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Quality Analyst
AGS Healthcare Pvt limited
Chennai
03.2022 - Current
- Conducted quality checks on claims and given regular feedbacks on identified errors.
- Maintained records of quality control data, and identified trends for process improvement.
- Assisted in developing and implementing quality control procedures.
- Participated in internal and external audits.
- Conducted a root cause analysis investigation for quality issues.
- Worked on the Denial Analysis special project to identify the root cause of the denial and shared the findings with the client by conducting a client call on a weekly basis.
- Worked with internal process excellence team to improve FPY.
Senior AR Caller
Prochant India Pvt Limited
Chennai
04.2021 - 02.2022
Senior AR Caller
Access Healthcare
Chennai
01.2020 - 02.2021
AR Caller
Omega Healthcare
Chennai
11.2018 - 12.2019
Education
Bachelor of Science - BE - ECE
Scad College of Engineering And Technology
Tirunelveli04-2018
High School Diploma -
Oasis Matric Hr Sec School
Tirunelveli04-2014
Skills
- Quality control
- Data analysis
- Root cause analysis
- Process improvement
- Audit participation
- Client communication
- Trend identification
- Documentation management
- Problem solving
- Time management
- Critical thinking
- Team collaboration
Worked Softwares
- Athena
- Bright Tree
- BCS
- Epic
Accomplishments
- Achieved 1st price gold card star performer certificate after completing initial training on medical billing in Omega.
- Achieved Best Debut quality auditor award on AGS Healthcare.
Certification
- Certified Quality Analyst
- Advanced Data Analysis with Excel
Declaration
I hereby declare that the above mentioning information is correct to my knowledge.
Timeline
Quality Analyst
AGS Healthcare Pvt limited
03.2022 - Current
Senior AR Caller
Prochant India Pvt Limited
04.2021 - 02.2022
Senior AR Caller
Access Healthcare
01.2020 - 02.2021
AR Caller
Omega Healthcare
11.2018 - 12.2019
Bachelor of Science - BE - ECE
Scad College of Engineering And Technology
High School Diploma -
Oasis Matric Hr Sec School
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