Summary
Work History
Education
Skills
Accomplishments
Interests
Additional Information
Languages Known
Timeline
Core Competencies
Generic

Ponnoju SAISHARAN

Ameenpur

Summary

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Work History

Store Manager

EBO MART PRIVATE LTD(IBO)
HYD
  • Managed high-volume retail operations to enhance customer experience and streamline processes.
  • Led a team of sales executives, floor staff, and back-office personnel to drive operational efficiency.
  • Achieved optimal stock levels through effective management of logistics for incoming and outgoing shipments. Improved inventory reporting accuracy, contributing to streamlined operations.
  • Monitored team performance and provided coaching to drive success in meeting monthly and quarterly sales objectives.
  • Analyzed customer feedback and refined service strategies to enhance the overall customer experience.
  • Managed relationships with vendors and regional teams to ensure effective stock management and strategic promotional planning.

Operational Manager

Reliance Digital
HYD
  • Oversaw daily operations in a high-volume electronics retail environment.
  • Managed a team of sales executives, floor staff, and back-office personnel.
  • Maintained stock levels, supervised inward/outward logistics, and ensured accurate inventory reporting.
  • Assisted in achieving monthly and quarterly sales targets through team coaching and performance monitoring.
  • Implemented customer service strategies that enhanced the overall customer experience.
  • Coordinated with vendors and regional teams for stock management and promotional planning.

Education

Diploma -

William Carey University

Degree -

Tara Govt Degree College

Skills

  • Coordination of retail activities
  • Leadership and team building
  • Customer satisfaction focus
  • Forecasting and analysis expertise
  • SAP inventory management
  • Cost optimization
  • Shrink reduction
  • Sales data analysis
  • Organizational strategy

Accomplishments

  • EBO MART PRIVATE LTD(IBO)
  • Completed 10 years in Reliance Retail Limited.
  • Completed 2 years in Airtel.

Interests

  • Music
  • Playing Sports
  • Photography
  • I enjoy cooking for friends and family gatherings
  • Fashion and Style

Additional Information


  • Led end-to-end retail store operations, ensuring achievement of sales targets, profitability, and high customer satisfaction.
  • Managed team recruitment, training, scheduling, and performance evaluation to drive productivity and service excellence.
  • Handled daily retail transactions in SAP Retail, including billing, GRN, GI, stock transfers, purchase orders, and inventory management.
  • Conducted stock reconciliation by aligning physical inventory with SAP system records, reducing shrinkage and discrepancies.
  • Generated daily/monthly sales and stock reports using SAP and Excel (Pivot Tables, VLOOKUP, IF, SUMIF) to monitor business performance.
  • Maintained inventory control, SKU tracking, pricing updates, and promotional entries within SAP system.
  • Prepared MIS reports, sales analysis, and performance dashboards in Excel to support management decision-making.
  • Ensured smooth coordination with warehouse, vendors, and accounts teams for timely stock replenishment and accurate documentation.

Languages Known

English
Telugu
Hindi

Timeline

Operational Manager

Reliance Digital

Store Manager

EBO MART PRIVATE LTD(IBO)

Diploma -

William Carey University

Degree -

Tara Govt Degree College

Core Competencies

  • Retail Store Operations Management
  • Sales Growth & Target Achievement
  • Team Leadership & Staff Training
  • Inventory Control & Stock Reconciliation
  • SAP Retail Operations (GRN, GI, Billing, PO)
  • Advanced Excel & MIS Reporting
  • Customer Relationship Management
  • Vendor Coordination & Purchase Management
  • Loss Prevention & Shrinkage Control
  • Problem Solving & Decision Making

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Ponnoju SAISHARAN