Summary
Overview
Work History
Education
Skills
Timeline
Generic
Pooja Agarwal

Pooja Agarwal

Hyderbad

Summary

17+ years of IT experience with 8+ years of Resourceful Technical Project Manager skilled in streamlining operations and maintaining schedules to ensure maximum customer satisfaction and business revenue. Expertise in requirement gathering,project management,success criteria tracking,program deliveries, coordinating diverse teams and resources to complete objectives.

Overview

18
18
years of professional experience

Work History

Amazon-Sr. Technical Program Manager

Amazon India Pvt Ltd.
08.2017 - Current
  • Drove successful product launches by coordinating with stakeholders, managing schedules, and mitigating risks.
  • Authored best practices documentation for use in new personnel onboarding processes.
  • Implemented monitoring tools and performance metrics for increased visibility into project health and risk mitigation strategies.
  • Defined and managed feedback loop, integrating customer complaints and suggestions into future programmatic changes.
  • Collaborated closely with key departments to align technical initiatives with overall business objectives.
  • Developed suggestions for technical process improvements to optimize resources.
  • Collaborated with stakeholders to transform client requirements into turnkey solutions.
  • Coordinated and planned operational meetings to reduce inter-departmental redundancy.
  • Improved cross-functional communication by establishing regular meetings and facilitating clear documentation.
  • Increased team efficiency with effective resource allocation, task prioritization, and workload balancing strategies.

Sr. SDET

Mobile Iron India Pvt Ltd
03.2013 - 06.2017
  • Automation framework design for test automation using TestNG, Selenium, SeeTest, GIT, Maven and Appium for iOS devices.
  • Taking care of complete release cycle by contributing to scope planning, effort estimation and release sign off
  • Developed formal test plans for personal use and use by colleagues.
  • Wrote test case parameters, test scripts and automation guidelines.
  • Identified critical defects by performing thorough manual testing on new features and functionalities.
  • Mentored junior SDETs, fostering a culture of continuous learning and growth within the team.
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices.

Software Consultant

Qualcomm India Pvt Ltd
11.2009 - 08.2011
  • Troubleshot issues during software deployment phases ensuring successful installations at client sites.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Provided quality assurance testing for pre-release software through alpha and beta cycle development channels.
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Memory leak analysis using Heapwalker and Crashman for crash analysis.
  • Involved in functional and non-functional testing, tools used Appium, SeeTest, Selenium, TestNG, GIT, Maven.
  • Code: C,Java

Sr. Software Developer

Hughes Systique
07.2008 - 07.2009

• Router configuration and scripting using perl scripts.

• Wi-fi automation using Omni peak sniffer and response parsing using perl scripts.

• End to end understanding of the product and all its upstream and downstream systems.

• Interacting with the stakeholders- Dev, PM, SDM and TPM.

• Java Programming for simulation tool enhancements for 802.11e.

• Creating automation test plan and strategies

• Sharing the test report with all the stakeholders.

Software Development Engineer

Mtree India Pvt Ltd
01.2006 - 06.2008
  • Designed reusable and reliable code for use within distributed cloud environments.
  • Tested functional compliance of company products.
  • Corrected, modified and upgraded software to improve performance.
  • Investigated new and emerging software applications to select and implement administrative information systems.
  • Reduced technical debt by refactoring legacy code for improved maintainability and reduced error rates.
  • Developed 802.11e for qualnet simulator.

Education

Master of Science - Wireless Communication

IIIT Allahabad
Allahabad
06.2006

Bachelor of Science - Computer Science

UP Technical University
Lucknow, India
06.2004

Skills

  • Resource planning
  • Scheduling
  • Requirement gathering
  • Process improvement
  • Skilled negotiator
  • Agile/Scrum
  • Confident decision maker
  • Proficient communicator
  • Collaborative leader
  • Knowledge of design and development
  • Conflict Mediation
  • Process Development
  • Technical Direction
  • Project Planning
  • Client Relationship Building

Timeline

Amazon-Sr. Technical Program Manager

Amazon India Pvt Ltd.
08.2017 - Current

Sr. SDET

Mobile Iron India Pvt Ltd
03.2013 - 06.2017

Software Consultant

Qualcomm India Pvt Ltd
11.2009 - 08.2011

Sr. Software Developer

Hughes Systique
07.2008 - 07.2009

Software Development Engineer

Mtree India Pvt Ltd
01.2006 - 06.2008

Master of Science - Wireless Communication

IIIT Allahabad

Bachelor of Science - Computer Science

UP Technical University
Pooja Agarwal