Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pooja bhardwaj

Overall 7 Yrs Of Experience In Retail Branch Banking Including Audit & Compliance, AML, KYC, Transaction Monitoring And Banking Operations
Faridabad

Summary

Strong work Ethics and great leadership skills, have 7 years of experience in Banking, AML and compliance.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience
8
8
years of post-secondary education

Work History

Branch operation Manager

Kotak Mahindra Bank
10.2021 - Current
  • Enhance Due diligence of client profile, PEP, Risk Profiling, Risk mitigation.
  • Performed monthly compliance checks.
  • Complied with regulatory guidelines and requirements.
  • Review/Revert over the AML and Transaction monitoring Triggers received from HO, Monitoring High Value transaction.
  • Filing of STR/SAR
  • Monitor Account opening form, onboarding of new client.
  • Monitoring of dummy accounts, suspense accounts, accounts payable / receivable, Reconciliation and maintenance of suspense accounts register as per the required formats
  • Able to identify the red flags and judge the need for issue.
  • FATCA/CRS compliance and annual reporting
  • Handling Legal notices received from LEA (Law Enforcement agencies)


Banker (Deputy Manager)

ICICI bank ltd
Faridabad
07.2018 - 10.2021
  • Revert the AML Triggers
  • Reviewing High value transaction.
  • Handling the ATM/Fraud Dispute transactions.
  • Transaction monitoring, Reviewing high credit of UPI/others, profiling of customers.
  • Handling Trade transaction (Outward Remittance)
  • Authorize RTGS/NEFT/ Fund Transfer/FD and other Financial and non-financial Transaction
  • Adherence of audit Compliance, Work with internal audit team.
  • Handling of legal Notice.
  • Coordinated ongoing efforts to strengthen risk culture and fine-tuned risk appetite for lending and funding activities.

Service officer (Assistant Manager)

kotak mahindra bank ltd
Chandni
01.2016 - 07.2018
  • Acquisition of customers and providing services to existing Customers
  • Imputing of various general retail banking operations like cash, non-cash transaction (transfers, DD, RTGS, NEFT, Tax payments etc.) and clearing
  • Ensuring standards of customer service by adhering to TAT and service standard
  • Taking care of branch operations, Standard instruction, escalations handling, and resolving customer complaints
  • Ensuring Compliance and audit with Banking rules, Regulations and procedures.

Account assistant

Muthoot Finance ltd
09.2014 - 12.2015
  • Ensuring customer service is rendered & Escalated problems are solved in given TAT
  • Audit irregularities if any to be rectified at the earliest & final rectification certificates to be submitted
  • Loan processing
  • Teller Services
  • Settlement of NPA cases on a daily basis for the Branch
  • Bank reconciliation statement & MIS preparation for Regional office
  • Prepared daily, Weekly & Monthly loan Growth Report and Interest collection report.

Service Coordinator

Lipi Data System Ltd
08.2011 - 08.2012
  • Lodging complaints through Emails
  • Assign respective Engineer to solve the Issue
  • Arrangement of Required parts to solve the issue
  • Collection of Bills Payment from customer and updating in system
  • Coordination with Field engineer and Client
  • Prepare MIS report of Complaints on Daily basis.

Education

MBA - Finance And Marketing

Jaipuria Institute of Management
Ghaziabad
07.2012 - 07.2014

BBA -

Jamia Hamdard University
07.2008 - 08.2011

10+2 -

CBSE Board
04.2007 - 07.2008

10th -

CBSE Board, Barco Electronics System Ltd
04.2005 - 06.2006

like Tally ERP 9.0 and Busy Win 7.2, CBS (core banking solution - undefined

Skills

    Problem-Solving

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Timeline

Branch operation Manager

Kotak Mahindra Bank
10.2021 - Current

Banker (Deputy Manager)

ICICI bank ltd
07.2018 - 10.2021

Service officer (Assistant Manager)

kotak mahindra bank ltd
01.2016 - 07.2018

Account assistant

Muthoot Finance ltd
09.2014 - 12.2015

MBA - Finance And Marketing

Jaipuria Institute of Management
07.2012 - 07.2014

Service Coordinator

Lipi Data System Ltd
08.2011 - 08.2012

BBA -

Jamia Hamdard University
07.2008 - 08.2011

10+2 -

CBSE Board
04.2007 - 07.2008

10th -

CBSE Board, Barco Electronics System Ltd
04.2005 - 06.2006

like Tally ERP 9.0 and Busy Win 7.2, CBS (core banking solution - undefined

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Pooja bhardwajOverall 7 Yrs Of Experience In Retail Branch Banking Including Audit & Compliance, AML, KYC, Transaction Monitoring And Banking Operations