Listening to music
Hi, I’m
Pooja C Pillai
Business Analyst
Thiruvalla,Kerala
Summary
Seasoned Business Analyst offering 2 + years of IT & Services industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
2
years of professional experience
5
years of post-secondary education
Work History
Experion TechnologiesKochi
Business Analyst
01.2021 - Current
Job overview
- Business Analyst with 2+ years of experience in Functional Requirement Specifications, gathering and developing Business Requirement Documents (User Stories), conducting Gap Analysis, Performance Analysis, Manual Regression/Testing, UAT coordination.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to learn quickly and adapt to new situations.
Education
St. Berchmans CollegeChanganassery
MBA from Finance & HR
06.2018 - 06.2020
Mahatma Gandhi UniversityKottayam
Bachelor of Commerce from Co - Operation
06.2015 - 05.2018
Skills
Business process mapping
Interests
Gardening
Cooking
Reading Comics
Timeline
Business Analyst
Experion Technologies
01.2021 - Current
St. Berchmans College
MBA from Finance & HR
06.2018 - 06.2020
Mahatma Gandhi University
Bachelor of Commerce from Co - Operation
06.2015 - 05.2018
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