Pooja Gangurde
Summary
- Salesforce Einstein Analytics (Tableau CRM) Developer | Dashboard Automation Expert | 10+ Years Global Experience | Stakeholder Engagement
- 10+ years of Corporate Experience, Client Interaction, Stakeholder and Data Management
- 9 + years of experience in Project Co-ordination and Scheduling, Quality Management
- 8+ years of experience in Einstein Analytics, Tableau CRMA, Reporting, Visualization, Creating Dashboard, and Data Manipulation
- Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Conga Solutions, Conga Templates, Tasks, and actions
- Hands-on experience with BI tools like Einstein Analytics & TIBCO Spotfire Professional, Tableau, and ETL tools like Talend, writing SQL queries on Teradata.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Manager
Deloitte
Bengaluru
11.2021 - Current
- Delivered end-to-end development of dynamic dashboards and dataflows in Einstein Analytics (Tableau CRM), enabling actionable business insights across global teams.
- Partnered directly with stakeholders across North South Europe geographies, to gather requirements and deliver tailored analytics solutions that drive decision-making.
- Automated key reporting and dashboard processes, saving 100+ hours of manual presentation effort annually and increasing efficiency for business users.
- Improved dashboard load times by 45%
- Managed stakeholder expectations by proactively communicating progress, addressing feedback, and adapting analytical solutions to evolving needs.
- Acted as a subject matter expert on Einstein Analytics, sharing best practices and mentoring peers to elevate team capabilities.
Senior Analyst
Accenture Solutions Pvt Ltd
Mumbai
01.2021 - 11.2021
- Managing and supervising the team with the development of advanced dashboards in Einstein Analytics.
- Designing, building, and supporting Wave apps, data recipes, and flows using Salesforce.
- Trouble shooting and guiding the team to debug the technical errors with respect to data queries, dashboards, data connections, dataflow/recipes.
- Responsible for the end-to-end deployment of the dashboards and underlying components using DevOps.
- Tracking the scope and progress of the project in JIRA.
- Client Name: IDFC Capital First Bank
Analyst
CRISIL (An S&P Global Company)
Mumbai
11.2018 - 01.2021
- Key responsibilities include interacting with S&P clients on daily basis to get the requirements, analyse data and prepare required Dashboards/Salesforce Reports.
- Generating weekly/monthly reports/dashboards as mandated; Interact with multiple datasets and build dashboards or reports using business intelligence and data visualization tools like Einstein Analytics, Salesforce Report and Dashboards.
- Work on project-based tasks requested by clients and internal stakeholders - requirement gathering, research analysis on various sectors such as (IT, Automobile & healthcare) presentations.
- Working on Salesforce to create custom objects, custom fields, and relationships between two objects, using a Data loader for mass data uploads.
- Using Einstein Analytics to build dynamic Dashboards, create Data Flows and Recipes to pull in existing data from Salesforce.
- Creating Talend Jobs to eliminate manual upload of datasets into Einstein Analytics.
Data Analyst
FedEx Express
Mumbai
12.2016 - 11.2018
- Involved in the revenue management process with the team at the Global Pricing - Center of Excellence.
- Designed and developed automated solutions for regional stakeholders to support pricing analysis & decision-making key technologies used were - Excel VBA, TIBCO Spotfire, Tableau, Teradata, SQL, HTML.
- Managing the Pricing Requests per week, delegating the requests amongst the team, and communicating with the stakeholders over strategic decisions.
- Creating visualizations using Spotfire to generate automated reports for the Sales, Pricing, and Marketing teams across the regions presenting systematic information essential for decision-making in terms of pricing, providing discounts, and strategizing the FedEx services for the customer.
Associate Analyst (Project Coordinator, SME)
Nokia Location & Commerce
Mumbai
12.2011 - 09.2014
- Assist the Project Leader to develop Quality Control Plan, Project Quality status tracking/reporting and implementing action plans based on KPI, SPI & CPI results.
- Handled the responsibility of updating the scorecards on weekly basis.
- Assist Project Leader.
- Preparing and updating SOP/Work Instructions for particular projects.
- Escalating issues and highlighting risks to various stakeholders using JIRA.
Education
Master of Computer Applications -
SNDT University
Mumbai07.2016
Bachelor's - Computer Science
Mumbai University
Mumbai07.2011
Skills
- Einstein Analytics
- Data Analysis
- Python
- SQL
- Salesforce
Certification
- Salesforce Certified Tableau CRM and Einstein Discovery Consultant (SP21)
- Introduction to Data Analytics using Excel | edX - Microsoft
- Analyzing and Visualizing Data with Excel | edX - Microsoft
- Introduction to R for Data Science | edX - Microsoft
Languages
English
Hindi
Marathi
Hobbies and Interests
- Reading
- Travelling
Timeline
Assistant Manager
Deloitte
11.2021 - Current
Senior Analyst
Accenture Solutions Pvt Ltd
01.2021 - 11.2021
Analyst
CRISIL (An S&P Global Company)
11.2018 - 01.2021
Data Analyst
FedEx Express
12.2016 - 11.2018
Associate Analyst (Project Coordinator, SME)
Nokia Location & Commerce
12.2011 - 09.2014
Master of Computer Applications -
SNDT University
Bachelor's - Computer Science
Mumbai University