Pooja Gilda
Pune
Summary
Perceptive Senior Business Analyst with 4 years driving successful business processes for FinTech company. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
BAJAJ FINANCE LTD
03.2023 - Current
- Delivered RBL/DBS Credit Card project in stringent Timeline following CICD process and Agile Methodology.
- Spearheaded Salesforce architecture migration saving $16000 annually in outsourcing expenses.
- Built Robotic Process Automation (RPA) for mobile application using Java, Selenium and Appium, saving 100 hours of manual work every month.
Business Analyst
BAJAJ FINANCE LTD
07.2021 - 02.2023
- Automated Customer Quality Checks by implementing a new video KYC method using Salesforce Lightning, resulting in 50% reduction in manual intervention.
- Expanded overall business by 30% through development of REST APIs in Apex for lead acquisition.
- Defined tech KPIs for all projects and achieved 99% transaction success rate for API- integrated systems.
Dynamic Business Analyst
BHAU's E-Cell
05.2019 - 05.2021
- Crafted a data-driven grant acquisition strategy that secured 1000+ internships in additional funding for the Entrepreneurship Cell.
- Forged strategic collaborations with industry partners and local stakeholders, leading to a 40% increase in external support for our initiatives and 50000+ footfall for Pune Startup Fest'20.
Education
B.Tech (Electrical) -
COEP Technological University
01.2021
Skills
- Salesforce
- SQL
- Python
- Power BI
- Clevertap
- Data Analysis
- KPI Tracking
- Figma
- MS Excel/Powerpoint
- Tableau
- Stakeholder Management
- MATLAB
- Process Development
- Competitive Analysis
- Predictive Modeling
- Data Mining
- Business Planning
- Requirements Gathering
- Workflow Analysis
- Data Mapping
- Operational Reporting
- Cost-Benefit Analysis
- Strategic Planning
- Gap Analysis
- Process Optimization
- Product Development
Certification
- Introduction to Data Analytics |IBM
- Python for Data Science
- SQL for Data Science | UC Davis
- Excel Skills for Business: Intermediate II | Macquarie University
- Fundamentals of Digital Marketing | Google
- Google Project Management
- Fundamentals of visualization with Tableau | UC Davis
- Fundamental & Technical Stock Market Analysis
Languages
English
Hindi
Marathi
Marwari
Accomplishments
- Awarded the Debutant STAR Award.
- Designed a fraud check grid by Salesforce process builders solution for DBS company, resulting in 100% accuracy of detecting fraudulent customers.
- Spearheaded migration project saving $16000 annually in outsourcing expenses.
Timeline
Senior Business Analyst
BAJAJ FINANCE LTD
03.2023 - Current
Business Analyst
BAJAJ FINANCE LTD
07.2021 - 02.2023
Dynamic Business Analyst
BHAU's E-Cell
05.2019 - 05.2021
B.Tech (Electrical) -
COEP Technological University
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