Pooja Khivesara
Bengaluru
Summary
Results-oriented Software Development Professional with expertise in business process analysis and data-driven decision making. Leverages SQL for data management and fosters cross-functional collaboration. Enhances team capabilities and drives strategic initiatives through critical thinking and analytical skills. Thrives in independent settings and quickly masters new technologies.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Princ Engr-Software Development
Verizon
Bengaluru
08.2012 - Current
- Uncovered insights through qualitative and quantitative data analysis, constructing frameworks for action.
- Analyzed large datasets to identify trends and inform business decisions.
- Analyzed large datasets to identify trends, patterns and correlations for business insights.
- Acted as a domain specialist, partnering with data scientists to ensure accurate model development.
- Executed business process analysis to define needs and translate them into actionable analytical challenges.
- Provided data-driven solutions to support decision making.
- Leveraged SQL queries to extract, transform and load data into databases.
- Developed business plans, established key performance indicators, and coordinated assessments of results to drive strategic decisions.
- Oversaw project management from business discovery to model implementation alongside stakeholders.
- Collaborated with cross-functional teams to align on project objectives.
- Facilitated training and mentoring for team members to enhance process understanding and improve data access capabilities.
Education
Master of Business Administration - HR
Pondicherry University
CHENNAI01-2016
12TH STD -
CSI BAIN SCHOOL
CHENNAI06-2012
Bachelor - Computer Applications
Stella Maris College
CHENNAI01-2012
Skills
- Business process analysis
- SQL querying
- Data analysis and visualization
- Predictive modeling
- Excel proficiency
- Pattern and trend identification
- Data management
- Analytical skills
- Problem solving
- Cross-functional collaboration
- Stakeholder engagement
- Process improvement
- Critical thinking
- Domain expertise
- Business use case development
Personal Information
Title: Princ Engr-Software Devt
Certification
- Basics of Data Science (2018), Design Thinking - Basic/Advanced (2019), Pre-Leader Academy (2020), Pega Readiness Certificate (2021) , Google Agentic AI (2024)
RECOGNITION & AWARDS
Verizon Patent Award (2021), vz patent team, VZ DIVERSITY COUNCIL (2020), ERG Active members, Spotlight Award (2019), Wireless Analytics Team, Spotlight Award (2018), Dispatch Analytics,Churn COE (2024)
VOLUNTEER EXPERIENCE
- Verizon, VZ Diversity Council Member, 2014 - 2024
- Verizon, Transformer - Change Management - 2020
- Verizon, Personality Development club - Toastmasters (Level 5) - 2024 - Present
Timeline
Princ Engr-Software Development
Verizon
08.2012 - Current
Master of Business Administration - HR
Pondicherry University
12TH STD -
CSI BAIN SCHOOL
Bachelor - Computer Applications
Stella Maris College