Deepak Singh
New Delhi
Summary
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes. Organized Logistics Sales Coordinator well-versed in processes, customers and best practices. Keeps records updated, supports sales teams, and fields customer requests with efficient, hardworking approach.
Overview
13
13
years of professional experience
Work History
Assistant Manager(Retail Sales)
DMW HOUSEWARE PVT LTD.
New Delhi
01.2023 - Current
- Maintained up-to-date knowledge of company products and services.
- Reviewed completed work to verify consistency, quality, and conformance.
- Communicated regularly with customers to gain insights into their needs.
- Created reports on sales trends, inventory levels, and financial data.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed customer service inquiries and complaints in a timely manner.
Senior Executive-Sales
Okara Transport Corporation
New Delhi
04.2015 - 10.2022
- Developed and implemented strategic plans to achieve company objectives.
- Negotiated contracts with vendors for goods and services at competitive prices.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
Executive-Sales
Mehta Transport Corporation of India
New Delhi
06.2012 - 03.2015
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked with cross-functional teams to achieve goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
BBA - Finanace & Accountimg
Apar India Institute of Management & Technology
New Delhi05-2012
Senior Secondary (10+2) C.B.S.E New Delhi - Commerce
Govt Boys Senior Secondary School
New DelhiSecondary School (10th) C.B.S.E New Delhi. -
Govt Boys Senior Secondary School
New DelhiSkills
- Sales analysis
- Customer service
- Financial reporting
- Contract negotiation
- Relationship building
- Conflict resolution
- Customer service and satisfaction
Languages
Hindi
First Language
English
Proficient (C2)
C2
Custom
- Reading newspaper and monthly magazine on a daily basis
- I love to play and watch cricket
- I love to have discussions on the political situation occurring in the country
- Explore new destinations with family members and friends
Timeline
Assistant Manager(Retail Sales)
DMW HOUSEWARE PVT LTD.
01.2023 - Current
Senior Executive-Sales
Okara Transport Corporation
04.2015 - 10.2022
Executive-Sales
Mehta Transport Corporation of India
06.2012 - 03.2015
BBA - Finanace & Accountimg
Apar India Institute of Management & Technology
Senior Secondary (10+2) C.B.S.E New Delhi - Commerce
Govt Boys Senior Secondary School
Secondary School (10th) C.B.S.E New Delhi. -
Govt Boys Senior Secondary School
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