Pooja M
Software Engineer
Bengaluru
Summary
Dynamic Engineer with expertise in programming with a proven track record, enhancing operational efficiency through innovative solutions. Recognized for fostering collaboration and mentoring, I excel in troubleshooting and optimizing mainframe applications, driving significant improvements in system performance and user satisfaction. Additional knowledge on modern technologies such as Data Science and AI obtained through continuous learning and adaptability is also one of my strong suit.
Overview
4
4
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Engineer
Deloitte USI
04.2025 - Current
- Developed and maintained mainframe applications using COBOL, DB2-COBOL, JCL and VSAM to ensure optimal performance and reliability in critical processes in the healthcare domain.
- Collaborated with cross-functional teams to troubleshoot and resolve system issues, enhancing operational efficiency and user satisfaction.
- Participated in system testing and debugging, contributing to the successful deployment of software updates and enhancements.
- Assisted in the documentation of system procedures and processes, facilitating knowledge transfer and compliance with internal standards.
- Engaged in code reviews and peer programming sessions, fostering a culture of continuous improvement and collaborative learning.
- Troubleshot business logic and performance issues in existing mainframe applications.
- Provided expert technical guidance for junior developers, fostering a collaborative learning environment.
- Adapted to evolving project requirements by quickly learning new technologies and methodologies, such as IDZ, GitLab, Jenkins, and CMOD, which contributed to the project's success.
- Supported legacy system migration efforts, ensuring data integrity and seamless transition to modernized platforms for improved functionality.
Software Engineer
Carelon Global Solutions
08.2021 - 04.2025
- Worked on handling the new and existing profile setups by preparing and testing the job setup for clients to process and load the membership eligibility file into the system without any manual intervention during the enrollment process.
- Worked in an Agile Life Cycle Development environment, following sprint planning to ensure timely deliverables, with maximum proficiency.
- Developed a detailed member extract report from the system, streamlining member information, which helped multiple departments across the organization, facilitating efficient data maintenance.
- Recognized with the GO ABOVE IMPACT AWARD for contributions toward organizational efficiency and collaboration with other teams.
- Developed and implemented code for automation ideas submitted to the Innovation Hub for repetitive tasks.
- Engagement in debugging, code improvement, handling abends, and managing code fixes.
- Presented various code walkthrough in team meetings with business representatives for enhancements on the COBOL application, evaluated by the Group Service team.
- Used various utilities like DFSORT, IDCAMS, IEBGENER, IEBCOPY, and ICETOOL to write jobs based on the requirements.
- Demonstrated expertise in end-to-end testing and UTR preparation to validate the changes, resulting in minimized production abends.
- Performed permanent scheduling of jobs to run as per the file and handled ad hoc client queries using SNOW, ensuring seamless workflow and timely resolution of requests.
- Conducted thorough peer code reviews for both newly developed and existing jobs/programs, ensuring adherence to coding standards, identifying potential improvements, and collaboration within the team.
- Designed and developed robust COBOL programs, resulting in improved operational productivity.
- Testing and executing projects for IT systems in COBOL, JCL, DB2, VSAM, and Endeavor.
Education
Bachelor of Engineering - Electronics And Communications Engineering
Dayananda Sagar Academy of Technology And Management
Bengaluru, India 04.2001 -
Skills
COBOL programming
Certification
Azure AI Fundamentals, Microsoft
Timeline
Data Science and Machine Learning Training
10-2025
Azure AI Fundamentals, Microsoft
09-2025
Engineer
Deloitte USI
04.2025 - Current
Software Engineer
Carelon Global Solutions
08.2021 - 04.2025
Bachelor of Engineering - Electronics And Communications Engineering
Dayananda Sagar Academy of Technology And Management
04.2001 -