Pooja Malik

Product-focused technology leader with 17+ years of experience in delivering enterprise-grade digital banking solutions. Extensive background in client engagement, business requirement analysis, and end-to-end software delivery. Proven ability to bridge the gap between business needs and technical execution. Adept in Agile methodologies, cross-functional team leadership, and delivering scalable digital products in high-stakes environments. Proven ability to manage client communications, conduct technical analysis, and lead development efforts across global banking projects.

• 06/22 - Present, IBM India Ltd, DBS Bank, Singapore, Senior System Analyst, Collaborated with stakeholders to gather business requirements for digital banking initiatives., Defined technical feasibility, created API architecture, and supported end-to-end feature delivery.
• 12/10 - 05/22, Infosys Ltd, Technology Lead, Finacle Digital Banking Implementation, Led the digital transformation for various banks using Finacle Digital Banking system., Provided product demos, managed change requests, and prioritized backlog features., Guided localization strategies and ensured product-market fit through continuous feedback loops., Acted as the key liaison between client teams and engineering during regional deployments., Translated business needs into technical roadmaps, supported delivery of mobile and online banking features.
• 09/07 - 11/10, IBM India Ltd, Vodafone, Spain, Interconnect Application, Worked closely with business analysts to deliver interconnect billing modules., Provided post-launch support and iterative improvements based on stakeholder input.

Requirement analysis, Feature prioritization, Onsite discussions, Business analysis, Cross-border collaboration, Java, J2EE, Microservices, REST APIs, Oracle, Spring Boot, JIRA, Confluence, Git, IntelliJ, Eclipse, JUnit, Mentoring developers, Leading cross-functional teams, Digital Banking, Financial Services, API Architecture, Cloud-based deployment

• Azure Cloud Certification