Pooja Natani
Jaipur
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Senior Administration Manager
Mobiflix Media & Technologies Pvt. Ltd.
07.2020 - Current
- Planned coordinate administrative procedures and systems and devise ways to streamline processes
- Recruit and train personnel and allocate responsibilities and office space
- Assess staff performance and provide coaching and guidance to ensure maximum efficiency
- Ensure the smooth and adequate flow of information within the company to facilitate other business operations
- Manage schedules and deadlines
- Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
- Monitor costs and expenses to assist in budget preparation
- Oversee facilities services, maintenance activities and tradespersons
- Organize and supervise other office activities (Recycling, renovations, event planning etc.)
Office Administration Manager
Rudraksh Energy (Division of Rudraksh Trade links Ltd.)
06.2018 - 05.2020
- Coordinating office activities and Compliance to Company Policies
- Greeting Visitors and providing general administrative support to clients
- Scheduling meeting and appointments
- Prepare regular Reports, Bills and Managing the database
- Administrative support to departments dealing with the task of editing, typing, mailing, and filing
- Drafting Documents related to RERC, JVVNL, APTEL And other Govt
- Departments
Customer Relationship Executive
Delhi Trading Corporation
12.2016 - 05.2018
- Data enhancement and data mining lead for CRM for the generation of qualified leads for the sales force
- Collecting the daily sales reports from all the Area Sales Officer
- Responsible for maintaining relationship between company and the Customers
- Coordination with Area sales Officer
- Maintain data on daily basis of all ASO
- Prepare documents related to Dealer
Customer relationship Executive
UNIQUE DREAM BUILDERS & DEVELOPERS PVT. LTD.
05.2015 - 10.2016
- Assisting Buyers with the customizing and selection of their new home and site
- Assisting Buyers with the financing of their new home purchase
- Assist in the loan processing, as a loan processor from origination to closing
- Gathering market and customer information
- Negotiating on price, costs, delivery and specific
Telesales Executive
Vrinda group
04.2014 - 04.2015
- Listening to customer requirements and presenting appropriately to make a sale
- Maintaining and developing relationships with existing customers in person and via telephone calls and emails
- Cold calling to arrange meetings with potential customers to prospect for new business
- Responding to incoming email and phone enquiries
- Acting as a contact between a company and its existing and potential markets
- Negotiating the terms of an agreement and closing sales
Education
CS Executive -
ICSI
01.2012
Master of Commerce -
University of Rajasthan
01.2012
Bachelor of Commerce -
University of Kota
01.2010
Sr. Secondary -
Board of Secondary Education, Ajmer
01.2007
Secondary -
Board of Secondary Education, Ajmer
01.2005
Skills
- Microsoft office, power point, Knowledge of Excel AI Tools
- Human resources management
- Team collaboration
- Relationship building
- Office administration
- Accounting procedures
- Mail handling
- Data management
- Event planning
- Performance evaluations
Languages
English
Hindi
Personal Information
- Father's Name: Shri Dinesh Natani
- Date of Birth: 10/14/89
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Senior Administration Manager
Mobiflix Media & Technologies Pvt. Ltd.
07.2020 - Current
Office Administration Manager
Rudraksh Energy (Division of Rudraksh Trade links Ltd.)
06.2018 - 05.2020
Customer Relationship Executive
Delhi Trading Corporation
12.2016 - 05.2018
Customer relationship Executive
UNIQUE DREAM BUILDERS & DEVELOPERS PVT. LTD.
05.2015 - 10.2016
Telesales Executive
Vrinda group
04.2014 - 04.2015
Master of Commerce -
University of Rajasthan
Bachelor of Commerce -
University of Kota
Sr. Secondary -
Board of Secondary Education, Ajmer
Secondary -
Board of Secondary Education, Ajmer
CS Executive -
ICSI
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