Aman Rai

• Developed SOPs outlining quality control policies and procedures.
• Investigated customer complaints regarding product quality issues and developed strategies for resolution.
• Assisted with supplier evaluation activities including vendor selection based on criteria such as cost effectiveness, delivery times.
• Performed internal audits of production processes to identify areas of improvement and non-conformities.
• Supervised production activities for three units consisting of around 400 stitching machines, ensuring thorough internal and external inspections.
• Implemented strategies to enhance TTCs by addressing CAPAs, resolving customer complaints, and promoting a rigorous sharp tool policy.
• Established and managed a comprehensive QMS, achieving an outstanding 94% rating on Amazon's inaugural technical audit.
• Mainained Six sigma, Lean manufacturing, Quality goal, reducing defects and rejection.

- Major Buyer - Mirada, Hamleys, Miniso, HBL, Max

• Managed the entire process from fabric inspection to final inspection.
• Successfully completed two cycles of FCCA within this unit, attaining the top rank in India on both occasions and obtaining an outstanding score of 99.8%.
• Handled all customer complaints, prepared CAP for failed inspections and audits, managed supplier audits, and provided training to workers.
• Mainted Fish bone, six sigma, lean manufacturing.

- Major Buyer- Target, Anthropologie, Walmart

• I was looking entire process of 150 stitching machine here
• Handled audits such as FCCA, GAP, QAFA in this unit.
• Completed the entire process of cutting and packaging products.

Major Buyer- Target, APL, Walmart, macy, Kohls, Tesco.