Pooja Patil
Business Analyst
Pune
Summary
Strategic and result driven IT professional with 5+ years of experience as Business Analyst. Recognized as a visionary and creative thinker with strong analytical skills adept at conceptualizing solutions that align business strategy meet business objectives within the acceptable level of risk. Equipped with excellent communication skills , work ethics and possess a strong sense of leadership.
Overview
5
5
years of professional experience
3
3
Languages
88
88
years of post-secondary education
Work History
Senior Associate
ALLSTATE SOLUTION Pvt Ltd
07.2018 - 12.2023
- Involved in requirement gathering sessions with Business Owners,Users,Departmental Head and end users
- Gathered requirements by different elicitation techniques such as Interviews, Focus Group, surveys and Brainstorming Sessions
- Communicated with the line of Business and created Business Requirement documents (BRD) and Functional Requirements Document(FRD).
- Effectively and accurately communicated relevant project information from the client to the project team
- Actively Involved in Various Agile Ceremonies like Sprint Planning,Daily Scrum Call,Sprint Review and Sprint Retrospective Meetings
- Actively involved in Product Backlog Creation, Effort Estimation and Backlog Grooming
- Participated in Daily Scrum Meeting and addressed spikes that were raised
- Used JIRA for defect tracking and reviewed them in the subsequent iterations of the application development process
- Designed and created use cases & test cases, Validated the features and end to end testing
- Facilitated customer meetings and Business Design walkthrough for project scope and status at distinct phases
- Worked closely with developers and support team to build software to match requirements through deployment and maintenance phases of project
- Actively involved in developing a project plan and conducting JAD Sessions with senior team members, IT Team and SME's
- Collecting samples of the various bill types/Subtypes for Use cases,Mockups and Test Scenarios
- Suggested enhancement request for reducing TAT(Turn around time) of printing bills
- Designed Data Flow Diagram as is process vs to be process using blueprints requirement center.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Conducted Gap Analysis, Business Process Analysis,SWOT Analysis and ROI Analysis.
- Analyzed existing claims management format and provided recommendations to optimize data flow.
- Proficient in creating User Acceptance Test(UAT) plans and implementing and coordinating UAT.
- Assisted with drafting provider manual and business requirements concerning payment methodologies.
- Strong domain expertise in Property and casualty Insurance,Medical and Health Insurance. Payment Solution.
Education
Master of Business Administration -
Sanjay Ghodawat College
Kolhapur, MaharashtraB.E. (Computer Science) -
DKTE College
Ichalkaranji, MaharashtraSM Lohia Junior College HSC Board
PPG Highschool Kolhapur SSC Board
Skills
Software Development Life CycleVisioMicrosoft OfficeMicrosoft WordCommunication skillsConfluenceMicrosoft excelUMLAgileJIRA
Business process improvement
Workflow Analysis
User Acceptance Testing
SQL Proficiency
Visio
GAP Analysis
BRD and FRD Document
Timeline
Senior Associate
ALLSTATE SOLUTION Pvt Ltd
07.2018 - 12.2023
Master of Business Administration -
Sanjay Ghodawat College
B.E. (Computer Science) -
DKTE College
SM Lohia Junior College HSC Board
PPG Highschool Kolhapur SSC Board