Puneet Kankanawadi
Bengaluru
Summary
Accomplished Senior Associate at Genpact, adept in Agile and Scrum methodologies, I excel in project management, process innovation, and software testing. Proven track record in enhancing productivity by over 30% through effective team management and conflict resolution. Skilled in Jira and functional testing, my focus on achievements and continuous improvement drives success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Associate
Genpact
Bengaluru
01.2022 - Current
- Working on project management.
- Process innovation and improvement by testing existing tools and processes.
- Issue identification and problem solving.
- Finding bugs and issues in Mainframe, Linux, Putty, Excel, Fact, and Pangea while generating reports.
- Training and Development to the team.
- Process tool testing and reporting to the development team with resolution.
- Handling end-to-end delivery support activities using instructions from SOPs, emails, and calls, etc.
- Team management to focusing towards better productivity.
Inside Sales Executive
Cleartax
Bengaluru
09.2020 - 10.2021
- Understanding customer needs and requirements.
- Manually testing each and every option of the software in all platforms to check the performance of the software.
- Manually testing the software functionality before giving a demonstration to the end customer.
- Reporting bugs or errors to the development team, if any, found in the software.
- Advising customers on suitable product selection based on their needs and specifications.
- Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
Area Property Manager
Nestaway Technologies Pvt Ltd
Bengaluru
11.2018 - 09.2020
- Attract tenants by advertising, obtaining referrals from current tenants, explaining advantages of location and services, and showing units.
- Conducted regular inspections of rental properties to assess condition and compliance with local ordinances.
- Handling end-to-end operations.
- Resolved tenant disputes in a timely manner while maintaining positive relationships.
- Ensured all tenant lease agreements were in compliance with the state and federal laws.
- Supervised maintenance staff, including hiring and training new personnel.
- Coordinated move-in and move-out processes for tenants, verifying that all paperwork was complete and accurate.
Jr. Marketing Executive
Pixselo Technologies Pvt Ltd
Bengaluru
04.2016 - 02.2017
- Online web application management.
- Analyzed system requirements, identified potential issues, and reported findings to the development team.
- Executed manual tests with various input data sets to validate system performance.
- Verified fixes for previously identified bugs within the application prior to release into production environment.
- Provided technical support for end users when needed during UAT phase.
- Developed and implemented marketing strategies to increase brand awareness.
- Conducted market research, analyzed customer data and identified target markets.
Education
MBA - Marketing and HR
Rani Channamma University
Belagavi06.2016
BBA -
Rani Channamma University
Belagavi05.2014
Skills
- Agile
- Agile principles
- Scrum
- Scrum Framework
- Sprint Planning
- Sprint Reviews
- Daily stand-ups
- Retrospectives
- Backlog Management
- Conflict resolution
- Collaboration tools
- Jira
- Software Development Life Cycle
- Software Testing Life Cycle
- Waterfall model
- Functional testing
Disclaimer
I hereby declare that the above information provided by me is true to the best of my knowledge and belief.
Certification
- Lean Six Sigma Certified by Genpact
Languages
Kannada
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
Senior Associate
Genpact
01.2022 - Current
Inside Sales Executive
Cleartax
09.2020 - 10.2021
Area Property Manager
Nestaway Technologies Pvt Ltd
11.2018 - 09.2020
Jr. Marketing Executive
Pixselo Technologies Pvt Ltd
04.2016 - 02.2017
MBA - Marketing and HR
Rani Channamma University
BBA -
Rani Channamma University
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