Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Awards
Timeline
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POOJA S

Bangalore

Summary

Versatile and results-driven professional with 8+ years of experience in software quality assurance and cross-functional project coordination. Proven ability to bridge the gap between business needs and technical teams, ensuring high-quality software solutions aligned with user expectations. Adept at mentoring and training team members, ensuring adherence to testing best practices, and fostering a collaborative work environment. Currently serving as a Test Lead, bringing a strong foundation in system thinking, problem-solving, and client communication—seeking to transition into a Business Analyst role to leverage analytical and strategic skills in driving business value.


Overview

8
8
years of professional experience
1
1
Certification

Work History

QA Test Lead

Wipro Technologies
12.2016 - Current
  • Supervised the testing team to develop & execute estimation, Test Case design, Test execution
  • Partnered with business stakeholders to gather, analyze, and document requirements for enterprise software systems.
  • Conducted gap analyses and feasibility assessments to align solutions with business objectives.
  • Acted as liaison between technical teams and business units, ensuring accurate understanding and implementation of business needs.
  • Led end-to-end test cycles aligned with business goals, ensuring system behavior met stakeholder expectations.
  • Communicated risks, progress, and solution impacts to senior leadership and client stakeholders through structured reporting.
  • Initiated improvements in QA documentation including test cases, test data, and test reports which improves traceability and increase team efficiency and alignment.
  • Oversaw testing phase as lead for TOPS product launch go-live.
  • Developed, implemented, and managed test automation scripts using AI tools as functionize VAE and AVO.
  • Coordinated stakeholder engagement during defect triage to address issues swiftly.
  • Serve as primary contact for project quality assurance activities, guaranteeing high-caliber deliverables.
  • Prepare and maintain detailed test documentation,
  • Implemented load testing processes with JMeter.


Education

Master of Science - Software Engineering

BITS Pilani
Pilani, RJ
01.2021

Bachelor of Science - BCA

Amrita Vishwa Vidyapeetham
Mysore, KA
01.2016

Skills

  • Test management- Test Planning, Test estimation, Test Case design, Test execution
  • Business Analysis – Requirement gathering, User stories, Use cases, Functional documentation, Process mapping
  • Stakeholder Management – Client communication, Feedback loops, Expectation setting
  • Analytical Thinking – Gap analysis, Root cause analysis, Impact assessment, Test strategy development
  • Bug tracking and Reporting - Azure,Jira, QTest
  • Performance testing- Executed the load testing with Jmeter
  • Defect Management - Root cause analysis, Defect Triage and Reporting
  • Testing Foundation - Functional, Regression,Smoke test, Sanity, UAT, Integration,System
  • Communication & Leadership – Cross-functional team collaboration, Client interface and presentations, Team mentoring
  • Methodologies used - Agile (Scrum),Waterfall
  • Tools - VAE tool and AVO tool for automation (record and playback)

Certification

  • Jmeter certification, Udemy.
  • Github co-pilot certification, Ongoing

Languages

English
Hindi
Kannada

Hobbies and Interests

  • Classical Dance
  • Badminton
  • Yoga
  • Travel
  • Learning languages
  • Organising events

Awards

  • Star Performer, 09/01/23
  • Outstanding Contribution, 07/01/23
  • Inspiring Performance, 09/01/21
  • Rockstar- Best New Joinee, 12/01/17

Timeline

QA Test Lead

Wipro Technologies
12.2016 - Current

Bachelor of Science - BCA

Amrita Vishwa Vidyapeetham

Master of Science - Software Engineering

BITS Pilani
POOJA S