Versatile and results-driven professional with 8+ years of experience in software quality assurance and cross-functional project coordination. Proven ability to bridge the gap between business needs and technical teams, ensuring high-quality software solutions aligned with user expectations. Adept at mentoring and training team members, ensuring adherence to testing best practices, and fostering a collaborative work environment. Currently serving as a Test Lead, bringing a strong foundation in system thinking, problem-solving, and client communication—seeking to transition into a Business Analyst role to leverage analytical and strategic skills in driving business value.