POOJA SHARMA
Sr Career Counselor
House No 2059, Sector 47 -C ,Chandigarh
Summary
To apply my Skills, abilities, knowledge and experience with an endeavor to contribute significantly towards the organizational goals and vision. Strengths Positive attitude Logical, and creative approach to problem solving. Excellent Interpersonal skills. Target driven and self motivated. Excellent Presentation skills. Excellent sales and marketing skills
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Sr Career Counselor
Maya Academy Of Advanced Creativity
Chandigarh
12.2022 - Current
- Creativity (MAAC) is India's leading training institute for high-end 3D Animation and Visual Effects
- Founded in 2001 & a major brand of
- Helped students evaluate course choices and select relevant classes.
- Maintained knowledge of market and diverse career opportunities.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Worked with team to continuously improve career and placement opportunities for students.
Team leader
RAHGEER GLOBAL
04.2022 - 12.2022
- RAHGEER GLOBAL is known as DIRECT SELLING ASSOCIATION of luxury timeshare club mahindra which provides all types of accommodation in resorts worldwide and having tie up with 5 star hotels and RCI and also provides travel packages of domestic and international, Handling different types of queries while approach for club mahindra membership
- Handling queries of members
- Holidays packages booking of domestic and international
- Handling members issues and concern
- Generating reference from member
- Selling and approach for membership to referred person
Senior Consultant
WWICS
04.2021 - 07.2021
- WWICS is one of the leading immigration services in India and abroad as well which provides all types of immigration solutions under one roof
- Handling team
- Handling different queries of international and domestic destination
- Handling customer service and support
- Responsible for maximum conversions from queries into confirm clients
- Responsible for less escalations
- Responsible for generation of new reference from existing clients
- Handling service issue while pax on travel
Reservation Manager
ABORIGINAL TOUR
05.2019 - 03.2020
- Aboriginal tour is a Australia based company which provides all types of domestic bike tours, Handling team
- Handling different queries of international and domestic destination
- Handling customer service and support
- Handling bookings
- Responsible for maximum conversions from queries into confirm booking
- Responsible for less escalations
- Responsible for generation of new reference from existing clients
- Handling service issue while pax on travel
- Vendor management
- CLUB MAHINDRA
TMHFRP
Mahindra Holidays
Chandigarh
02.2017 - 02.2019
- Club Mahindra is known as luxury timeshare company which provides all types of accommodation in resorts worldwide and having tie up with 5 star hotels and RCI
- Job Profile:TMHP
- Responsibilities:
- Handling different types of queries while approach for membership
- Handling queries of members
- Holidays domestic and international booking of members
- Handling ASF payment and collection
- Handling members issues and concern
- Generating reference from member
- Selling an approach for membership to referred person
- Member meeting on outdoor event
- Provided professional services and support in a dynamic work environment.
- Self-motivated, with a strong sense of personal responsibility.
Holiday Expert E1 Team Lead
Make My Trip
11.2015 - 02.2017
- Make my trip is a well-known online travel company which provides all domestic and international travel solutions
- Job Profile: Holiday Expert
- Responsibilities:
- Handling the queries of different destinations all over India
- Preparing tour plans, packages & Itineraries
- Looking for Hotel Communicating & Costing Interacting with clients via phone or mails
- Handling bookings
- Conversion of maximum inquiries into confirmed Bookings
- Coached team members in techniques necessary to complete job tasks.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
Public relation
EDEN HOSPITAL
Chandigarh
06.2014 - 01.2015
- Handling press conference
- Handling Media Advertisement
- Handling
Reporter
ARTH PARKASH NEWSPAPER
04.2011 - 08.2013
- Arthparkash is 29 years old evening newspaper of Chandigarh It covers tricity along with Punjab ,Haryana and Himachal
- Job Profile:Reporter
- Covers Major beats like health and education
- Also responsible for the coverage for Art and Entertainment .
Education
10th -
C.B.S.E. Board
04.1996 - 03.1997
12th - Arts
P.S.E.B
04.1998 - 03.1999
Bachelor of Arts -
Panjab University
Dev Samaj College, Chandigarh 07.2000 - 05.2003
Post Graduation Diploma of Mass Communication - Mass Communication
Panjab University
Chandigarh 07.2004 - 06.2005
Skills
ESL- English as Second Language
Career mentoring
Self-directed mindset
Inquiry-based learning
Relationship building
Problem-solving skills
Individual and group counseling
Career development counselor
Career planning
Career guidance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sr Career Counselor
Maya Academy Of Advanced Creativity
12.2022 - Current
Team leader
RAHGEER GLOBAL
04.2022 - 12.2022
Senior Consultant
WWICS
04.2021 - 07.2021
Reservation Manager
ABORIGINAL TOUR
05.2019 - 03.2020
TMHFRP
Mahindra Holidays
02.2017 - 02.2019
Holiday Expert E1 Team Lead
Make My Trip
11.2015 - 02.2017
Public relation
EDEN HOSPITAL
06.2014 - 01.2015
Reporter
ARTH PARKASH NEWSPAPER
04.2011 - 08.2013
Post Graduation Diploma of Mass Communication - Mass Communication
Panjab University
07.2004 - 06.2005
Bachelor of Arts -
Panjab University
07.2000 - 05.2003
12th - Arts
P.S.E.B
04.1998 - 03.1999
10th -
C.B.S.E. Board
04.1996 - 03.1997