Summary
Overview
Work History
Education
Awards
Interests
Timeline
Pooja Sharma

Pooja Sharma

Product Analyst
Mumbai

Summary

Experienced product analyst with a strong work ethic and unwavering commitment to delivering reliable and comprehensive testing. Known for attention to detail and efficiency in all tasks. Skilled in data analysis, trend identification, and providing valuable insights for informed decision-making. Collaborates effectively with cross-functional teams to implement product enhancements and optimize performance.

Overview

15
15
years of professional experience

Work History

Product Analyst

JpMorgan Chase & Co
06.2023 - Current
  • Create and maintain UAT test plans, ensuring comprehensive coverage of all project requirements
  • Execute end-to-end testing of complex projects, including but not limited to UI/UX, functionality, and integration testing
  • Continuously improve the UAT testing process by identifying areas for automation, executing automation test cases
  • Collaborate with business analysts and developers to understand project requirements and design appropriate test cases and identify gaps early on in application development
  • Train newly joined peers on UAT processes and procedures
  • Being SME for various complex customer journeys and Customer Assist application providing support to peers with complex test data conditioning and testing
  • Handling queries, audit requests and building great work culture
  • Mentoring new employees and peers
  • Worked on E2E testing for critical complex projects like OCS Card Replacement, Card Tracker, FRB, Convert and Link,etc
  • Requiring continuous collaboration with all downstream app partners, building relationships and adhering stringent release timeframe
  • Participate in daily stand-up meetings and provide regular status updates on testing progress
  • Conduct regression testing to ensure that fixed defects do not cause new issues in previously tested areas
  • Communicate effectively with stakeholders, providing updates on testing progress, identified risks, and potential impacts on project timelines
  • Open defects in the defect tracking system, accurately documenting issues and providing detailed steps to reproduce them
  • Monitor and track defects throughout their lifecycle, ensuring timely resolution and retesting

Deposit Review - SME

JpMorgan Chase & Co
11.2016 - 06.2023
  • Identify fraudulent transactions and remove potential revenue losses
  • Analyzed and improved performance of all risk products, reported market trends and emerging issues
  • Support the existing team, and conduct regular refresher training during off-training periods
  • Identify areas of improvement and perform or assist in process related root-cause analysis
  • Conduct training and sharing feedback with training batches during and after training is complete
  • Recognize high performance and reward accomplishments

Sr HR Recruiter

AYS Consultancy
09.2014 - 11.2016

HR Recruiter

Equations Placements
06.2009 - 07.2012

Education

Bachelor of Commerce - undefined

Mumbai University

ISTQB - Certified Tester - undefined

Indian Testing Board

PSPO - Professional Scrum Product Owner -

KnowledgeHut

Awards

  • Service Excellence Champion Award, 01/01/21, JpMorgan Chase & Co
  • Culture Carrier Award, 04/01/22, JpMorgan Chase & Co

Interests

Painting

Sketching/Drawing

Cooking

Music

Dance

Playing games

Timeline

Product Analyst - JpMorgan Chase & Co
06.2023 - Current
Deposit Review - SME - JpMorgan Chase & Co
11.2016 - 06.2023
Sr HR Recruiter - AYS Consultancy
09.2014 - 11.2016
HR Recruiter - Equations Placements
06.2009 - 07.2012
Mumbai University - Bachelor of Commerce,
Indian Testing Board - ISTQB - Certified Tester,
KnowledgeHut - PSPO - Professional Scrum Product Owner,

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Pooja SharmaProduct Analyst