Shagun Sharma
New Delhi
Summary
Product analyst with 3+ years of experience and a strong track record of collaborating with project managers, coordinators, subject matter experts, and clients to develop effective e-learning content, ensuring both accuracy and educational effectiveness. Expertise in designing e-learning courses and prep kits for various technologies, including Cybersecurity, Networking, Python, Java, Android Programming, Project Management, Cloud Computing, Operating Systems, HTML, and CSS, for an IT EdTech company. Proficient in using authoring tools to deliver high-quality learning experiences. Recognized for simplifying complex technical concepts, enhancing lab efficiency, and mentoring new team members.
Overview
3
3
years of professional experience
Work History
Product Analyst
uCertify
11.2022 - Current
- Created and delivered e-learning courses on Networking, Cybersecurity, AI, Android Programming, Cloud Computing (AWS, Azure, GCP), Jupyter Notebook, and OS for US customers and universities, achieving top sales performance.
- Collaborated with clients, project teams, and subject matter experts in virtual and live environments, ensuring project deliverables consistently met expectations.
- Analyzed product information to identify trends, supporting strategic decision-making across product development.
- Contributed to ADA-compliant learning environments through content conversions and VM adjustments.
- Mentored new joiners and improved team workflows through training and documentation.
Education
B.Tech - Computer Science Engineering (2020-2023)
(CGPA-8.2/10)
Skills
- Project management
- E-learning development
- Instructional Designing
- Content Development and Course Material Creation
- Technical documentation
- Adaptive problem solving
- Strategic decision making
- Ownership and Leadership
- Team Collaboration and mentorship
Software/tools
- Camtasia and Adobe Captivate
- FastStone, TechSmith, and Lightshot
- Microsoft Word, Excel and Power BI
- Jaws and NVDA (ADA Compliance)
Accomplishments
- Rated High in Mission Execution, Work Quality, Process Adherence, Attitude, and Ownership.
- Awarded Star Performer of the Year 2024.
Timeline
Product Analyst - uCertify
11.2022 - Current
Krishna Engineering College (KEC) AKTU University - B.Tech, Computer Science Engineering (2020-2023)