Hi, I’m
JENIFER JOHN N J
Product Analyst
Ernakulam,Kerala
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and a passion for continuous improvement. Proven ability to identify opportunities for technological enhancements and successfully implement effective solutions. Skilled at leveraging new tools and methods to solve problems and enhance productivity. Thrives in fast-paced environments, driving technological advancements to meet evolving industry demands.
Overview
4
years of professional experience
3
Certifications
Work History
Security Quotient PVT LTD
Product Analyst
01.2020 - 03.2023
Job overview
- Conducted weekly development team meetings and assisted in identification and resolution of issues to maintain timeline and budget integrity
- Contributed to creation and implementation of technical requirements and specifications to establish common foundation for application development
- Facilitated communication between technical and non-technical stakeholders, ensuring clear understanding of project requirements and expectations
- Ensured compliance with industry regulations by staying up-to-date on current standards and incorporating them into product designs as needed
- Leveraged user analytics to identify opportunities for improvement resulting in enhanced user experience
- Worked with development team to define and implement customer change requests to enhance product functionality
- Reduced customer support inquiries by creating comprehensive product documentation and user guides
- Conducted comprehensive market research for better understanding of industry trends and competitor offerings
- Managed timelines and resource allocation effectively, delivering projects on time and within budget constraints
- Collaborated with cross-functional teams to ensure seamless integration of new features and functionality
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts
Security Quotient PVT LTD
Associate security awareness projects
07.2019 - 07.2020
Job overview
- Developed customized training solutions for clients, tailored to meet their unique needs and objectives
- Aligned learning objectives with business goals, ensuring that content met the needs of both learners and the organization as a whole
- Conducted thorough research on industry trends and best practices, keeping course offerings up-to-date and relevant for learners
- Designed responsive, mobile-first websites from design concepts
- Migrated existing websites to WordPress platform without loss of data or functionality, streamlining content updates for clients
- Recommended changes to website architecture, content and linking to improve SEO positions for target keywords
Education
Mahatma Gandhi University
BCA from cloud computing and information security management
University Overview
GPA: 81%
Mahatma Gandhi University
ECE
University Overview
GPA: Course Completed
St Mary’s C G H S SErnakulam
Plus Two from Science
03.2009
Crust King ConventErnakulam
10th
03.2007
Skills
A/B testing
Certification
CEH, 2018, https://aspen.eccouncil.org/VerifyBadge?type=certification&a=2NG7YIalMqe5kF53cm9w7rgKHGJBLTaN5RuG4783oyw=
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with team of 40 in the development of no-code web app.
- Documented and resolved bugs which led to no-code platform.
Personal Information
- Date of Birth: 15/02/1992
- Nationality: Indian (Kerala)
- Marital Status: Single
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