Risha Anuraj
Bengaluru
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Product Analyst
KreditBee
Bengaluru
07.2019 - 07.2021
- Demonstrated ability to identify opportunities for product improvement through competitor analysis
- Demonstrated problem-solving skills by identifying inefficiencies in Loan Management System (LMS) and proposing effective solutions, such as implementing alerts and automated tasks, to prevent double disbursal and premature loan closures.
- Created and implemented app events in Clevertap and Firebase to effectively monitor and evaluate app performance.
- Enhanced troubleshooting efficiency by identifying major issues with customer on-boarding, payment processing, and disbursal through SQL querying and analytics tools.
- Produced Product Requirement Documents (PRDs) using JIRA (Confluence) tool, effectively facilitating communication with design and engineering teams.
- Collaborated with customer support team to gather feedback and proposed adjustments to enhance user experience.
- Collaborated with other product managers to understand their features and do post go-live analysis of features and suggest necessary modifications.
- Participated in UAT process, identifying issues with essential functionality and providing relevant reports.
- Worked alongside the payments team, proactively identifying payment gateway issues and proposing necessary alerts and crons.
- Analyzed product metrics (KPIs) to identify areas for improvement and provided requirements to enhance user journey.
- Utilized analytics to identify bugs and issues, implementing suitable solutions for resolution.
- Streamlined user experience by implementing enhancements in mobile apps and websites.
- Performed A/B testing on critical features.
- Provided training to new hires in order to enhance their skills.
Business Analyst
3i Infotech
Bengaluru, Mumbai
06.2017 - 06.2019
- Prepared Use case documents and Functional Specification document for GeSTup - Internal tool to simplify compliance related to GST
- Acted as a liaison among the testing, development, and finance teams.
- Effectively demonstrated product requirements and specifications to DEV team.
- Managed scheduling, deadlines, and report generation.
- Actively managed and communicated change requests for multiple teams.
- Conducted comprehensive E2E functional and regressing testing prior to final demo.
- Analyzed agency assets and prepared requirement clarification documents and asset checklists for website designing.
- Facilitated requirement elicitation and preparation of system requirement specification documents.
- Used DevOps tools like Microsoft Azure VSTS for writing user stories and test cases.
Test Specialist
IBM
Bengaluru
07.2013 - 07.2016
- Responsible for preparing the test suits and test cases as per the business requirement following SOA technology.
- Responsible for execution of the test scenarios of various projects in the form of XMLs.
- Responsible for checking the status of the Business Specifications and Functional documents from the development team and coordinating with them to get the documents for all the services to be tested .
- Troubleshooting the validity of defects logged and assigning to appropriate team and tracking and preparing the report of testing activities like test results, test case coverage, required resources, defects discovered and their status.
- Keep track of the new requirements / change in requirements of the Project.
- Hands on experience with MySQL queries to get apt data for testing
Education
Bachelor of Technology - Electrical, Electronics And Communications Engineering
Birla Institute of Technology Mesra, Ranchi
Ranchi, JH06-2013
Skills
- Product Management
- Product issue resolution
- Technical Documentation(PRD, FSD)
- Data Analytics
- Competitive Analysis
- SQL
- Google, Firebase and Clevertap Analytics
- Wireframing(Figma)
- Stakeholder Management
- Team Management
- User Experience
- Gap analysis
- Business Needs Analysis
- A/B Testing
- Data Visualization and Presentations
- User Stories
- User Acceptance Testing
- Agile development methodologies
- Microsoft Excel and PowerPoint
- Interpersonal Skills
- Content Development
- Jira and Confluence
Languages
English
First Language
Accomplishments
- KreditBee Star Performer Award - Tech & Product Jan 2021
- IBM Manager's Choice Award 2015
- IBM Manager's Choice Award 2014
Certification
- Product Management Basics Certification
- Intro to SQL for Data Science Course
- Excel Skills for Business Specialization
- Introduction to Tableau by Simplilearn
Timeline
Product Analyst
KreditBee
07.2019 - 07.2021
Business Analyst
3i Infotech
06.2017 - 06.2019
Test Specialist
IBM
07.2013 - 07.2016
Bachelor of Technology - Electrical, Electronics And Communications Engineering
Birla Institute of Technology Mesra, Ranchi
- Product Management Basics Certification
- Intro to SQL for Data Science Course
- Excel Skills for Business Specialization
- Introduction to Tableau by Simplilearn
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