Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

POOJA SHETTYGAR

Mira Road East

Summary

Objective is to work in a challenging position in a dynamic organization with a potential for advancement and continuous growth.

Overview

11
years of professional experience

Work History

RBL Bank

Branch Manager
11.2024 - Current

Job overview

  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.

Utkarsh Small Finance Bank

Branch Head
06.2023 - 10.2024

Job overview

  • Handling team of Customer service officers and sales executives and ensuring branch is always on the increasing trend in terms of business.
  • Responsible for achieving CASA acquisition and TPP targets through team.

Bandhan Bank Ltd

Branch Manager
11.2022 - 06.2023

Job overview

  • Leading a result oriented team and ensuring branch profitability
  • Ensuring supervision of all High net worth clients of the branch.

AU SMALL FINANCE BANK

Branch Operations and Service Manager
04.2021 - 11.2022

Job overview

  • Managing a team of Customer Service Officers and Customer Service Managers for branch operations and Compliance.
  • Achieving sales targets on timely basis

INDUSIND BANK LTD

Deputy Branch Manager
04.2019 - 04.2021

Job overview

  • Managing a team of Service Delivery Managers for branch operations and sales.
  • Efficaciously working towards ensuring that the team efficiently achieves their acquisition and operational target for timely appreciation and rewards.

YES BANK LTD

Assistant Manager
02.2017 - 04.2019

Job overview

  • Worked as Branch Manager backup handling operations and sales team.
  • CASA deepening for Portfolio mapped clients and Achieving timely targets of CASA acquisition and Third Party Products.

Willis Towers Watson

Senior Associate
08.2016 - 01.2017

Job overview

  • Verification of Customer Due Diligence for insurers, insured and re-insurer clients for Global corporates.

Mphasis Ltd, JP Morgan Chase & Co

KYC Analyst
12.2015 - 06.2016

Job overview

  • Verification of Customer Due Diligence (CDD), Minimum Due Diligence (MDD) and Enhanced Due Diligence (EDD)

Axis Bank Ltd

Customer Service Officer
06.2014 - 10.2015

Job overview

  • Performing branch operations and customer handling.
  • Assisting in Financial Allocation for Customers Investment
  • Selling of third party products i.e Life Insurance, General Insurance, Mutual Funds, Online Trading

Education

NIIT IFBI
Mumbai

PGDB ( Post Graduate Diploma from Banking
01.2014

University Overview

GPA: 80

Mumbai University

B.COM
01.2013

University Overview

GPA: 75

Skills

  • Skills & Expertise :-
  • Team Handling,Retail Sales, KYC Compliance, Risk Analyzing

Timeline

Branch Manager

RBL Bank
11.2024 - Current

Branch Head

Utkarsh Small Finance Bank
06.2023 - 10.2024

Branch Manager

Bandhan Bank Ltd
11.2022 - 06.2023

Branch Operations and Service Manager

AU SMALL FINANCE BANK
04.2021 - 11.2022

Deputy Branch Manager

INDUSIND BANK LTD
04.2019 - 04.2021

Assistant Manager

YES BANK LTD
02.2017 - 04.2019

Senior Associate

Willis Towers Watson
08.2016 - 01.2017

KYC Analyst

Mphasis Ltd, JP Morgan Chase & Co
12.2015 - 06.2016

Customer Service Officer

Axis Bank Ltd
06.2014 - 10.2015

NIIT IFBI

PGDB ( Post Graduate Diploma from Banking

Mumbai University

B.COM
POOJA SHETTYGAR