Hi, I’m
POOJA SHETTYGAR
Mira Road East
Summary
Objective is to work in a challenging position in a dynamic organization with a potential for advancement and continuous growth.
Overview
11
years of professional experience
Work History
RBL Bank
Branch Manager
11.2024 - Current
Job overview
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Utkarsh Small Finance Bank
Branch Head
06.2023 - 10.2024
Job overview
- Handling team of Customer service officers and sales executives and ensuring branch is always on the increasing trend in terms of business.
- Responsible for achieving CASA acquisition and TPP targets through team.
Bandhan Bank Ltd
Branch Manager
11.2022 - 06.2023
Job overview
- Leading a result oriented team and ensuring branch profitability
- Ensuring supervision of all High net worth clients of the branch.
AU SMALL FINANCE BANK
Branch Operations and Service Manager
04.2021 - 11.2022
Job overview
- Managing a team of Customer Service Officers and Customer Service Managers for branch operations and Compliance.
- Achieving sales targets on timely basis
INDUSIND BANK LTD
Deputy Branch Manager
04.2019 - 04.2021
Job overview
- Managing a team of Service Delivery Managers for branch operations and sales.
- Efficaciously working towards ensuring that the team efficiently achieves their acquisition and operational target for timely appreciation and rewards.
YES BANK LTD
Assistant Manager
02.2017 - 04.2019
Job overview
- Worked as Branch Manager backup handling operations and sales team.
- CASA deepening for Portfolio mapped clients and Achieving timely targets of CASA acquisition and Third Party Products.
Willis Towers Watson
Senior Associate
08.2016 - 01.2017
Job overview
- Verification of Customer Due Diligence for insurers, insured and re-insurer clients for Global corporates.
Mphasis Ltd, JP Morgan Chase & Co
KYC Analyst
12.2015 - 06.2016
Job overview
- Verification of Customer Due Diligence (CDD), Minimum Due Diligence (MDD) and Enhanced Due Diligence (EDD)
Axis Bank Ltd
Customer Service Officer
06.2014 - 10.2015
Job overview
- Performing branch operations and customer handling.
- Assisting in Financial Allocation for Customers Investment
- Selling of third party products i.e Life Insurance, General Insurance, Mutual Funds, Online Trading
Education
NIIT IFBIMumbai
PGDB ( Post Graduate Diploma from Banking
01.2014
University Overview
GPA: 80
Mumbai University
B.COM
01.2013
University Overview
GPA: 75
Skills
- Skills & Expertise :-
- Team Handling,Retail Sales, KYC Compliance, Risk Analyzing
Timeline
Branch Manager
RBL Bank
11.2024 - Current
Branch Head
Utkarsh Small Finance Bank
06.2023 - 10.2024
Branch Manager
Bandhan Bank Ltd
11.2022 - 06.2023
Branch Operations and Service Manager
AU SMALL FINANCE BANK
04.2021 - 11.2022
Deputy Branch Manager
INDUSIND BANK LTD
04.2019 - 04.2021
Assistant Manager
YES BANK LTD
02.2017 - 04.2019
Senior Associate
Willis Towers Watson
08.2016 - 01.2017
KYC Analyst
Mphasis Ltd, JP Morgan Chase & Co
12.2015 - 06.2016
Customer Service Officer
Axis Bank Ltd
06.2014 - 10.2015
NIIT IFBI
PGDB ( Post Graduate Diploma from Banking
Mumbai University
B.COM
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