Summary
Overview
Work History
Education
Skills
Tools & Technologies
Timeline
Generic

POOJA THAPA

https://www.linkedin.com/in/pooja-thapa

Summary

Detail-oriented and analytical professional with 3 years of experience in research and profiling, data interpretation, and business process optimization. Skilled in data profiling, lead validation, and compliance validation to ensure the accuracy and relevance of insights for sales and marketing strategies. Proficient in working with high-volume data to perform lead profiling and extract actionable insights that drive strategic opportunities. Proficient in Excel, beginner in SQL, and CRM tools, with hands-on experience in process documentation and workflow improvement.

Overview

5
5
years of professional experience

Work History

Research Analyst

Denave India Private Limited
Noida
04.2023 - 04.2025
  • Performed data analysis and quality checks to ensure lead data integrity, collaborating with cross-functional teams for data clean-up, validation, and automation of reporting tasks.
  • Worked on outbound campaigns, verifying product/service interest, and matching regulatory business parameters.
  • Interpreted data patterns and provided actionable insights to internal teams for decision-making.
  • Built and maintained reports using Excel and CRM tools, and supported the ongoing improvement of lead generation SOPs.
  • Ensured compliance with established quality standards.

Sales Associate

Match Point
Dehradun
11.2019 - 08.2020
  • Assisted customers by providing product recommendations and resolving inquiries.
  • Drove sales through upselling, cross-selling, and promotional strategies.
  • Processed transactions, managed inventory, and maintained store organization.
  • Built strong customer relationships to enhance retention and satisfaction.
  • Met and exceeded sales targets through persuasive communication, and product knowledge.

Education

BHM -

MAHAR
Dehradun
08-2018

XII (CBSE) -

Air Force School
Gorakhpur
08-2015

Skills

  • Market research and analysis
  • Data collection and interpretation
  • Cross-functional collaboration
  • Audit and compliance
  • Lead generation
  • Interpersonal skills
  • Qualitative research
  • Customer relationship management

Tools & Technologies

  • MS Excel
  • MS 365 Copilot
  • MS CST Portal
  • Lusha
  • Enlyft
  • Apollo.AI

Timeline

Research Analyst

Denave India Private Limited
04.2023 - 04.2025

Sales Associate

Match Point
11.2019 - 08.2020

BHM -

MAHAR

XII (CBSE) -

Air Force School

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