Pooja Verma

Dedicated Human Resource professional with around eight years of experience in the IT industry, focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Skilled in working under pressure and adapting to new situations and challenges to meet company goals and improve the organizational brand.

Roles and Responsibilities:

• Coordinated new hire orientations and provided onboarding for 80+ new employees. Briefed them on company policies, employment benefits, and job duties. Facilitated introduction with the organization's key people.
• Devised hiring and recruitment policies, maintained optimal staffing by tracking vacancies and initiated recruitment and interview processes. Developed comprehensive interviewing guides to improve candidate quality by evaluating both analytical and interpersonal attributes.
• Recruited top talent to maximize profitability, hired contractual employees. Facilitated recruitment process from job portals, headhunting, social networking sites, employee referrals, newspaper classifieds, conducting walk-ins and campus drives for bulk-hiring, worked with 3P consultants for critical positions with immediate closure.
• Handled end-to-end recruitment cycle with regular follow-ups up till closure of the position. Apart from IT, recruited and hired Accounts and MIS Executives, Admin and HR Executives, Executive Assistant to Director, IT Admin to strengthen the management team.
• Assisted in structuring compensation and benefits according to market conditions and budget demands, preparation & issuance of Offer/ Appointment letters. Performed background checks/employee eligibility and documents verifications, salary and notice period negotiations, confirmation on Date of Joining.
• Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records, and reports, resulting in improved accessibility and efficiency. Reviewed, updated, and maintained employee data using Human Resource Information System (HRIS)
• Guided policies and procedures to harmonize responses, provided appropriate investigation actions, and resolved grievances, referring complex and sensitive matters to the management.
  Maintained an "open door" policy to encourage employee communications and resolution of issues.
• Actively participated in employee disciplinary meetings, disputes and investigations, resolution, and terminations. Coordinated and worked with management on performance evaluations, supervisory practices, and employee accountability. Prepared Confirmation, Appraisal/Salary Increment, Warning letters & Performance Notices.
• Enhanced team workflows and employee job satisfaction by coordinating one-on-one. Implemented employee recognition programs and a behavioral-based performance management system to define expectations, standards, and key performance areas.
• Reviewed, tracked, and documented compliance with mandatory and non-mandatory training, continuing education, and work assessments. This includes employee safety training, health and well being, prevention of sexual harassment (POSH) training, aptitude tests, and certifications
• Selected and handled medical, life insurance, and reimbursement programs for 150+ employees.
• Created and implemented forward-thinking initiatives to improve employee engagement. Actively participated in employee engagement strategies to improve morale, retain talent, and maintain business continuity.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

• Earned “Top Performer” consecutively for two years in 2016 and 2017 for outstanding performance in Resource Planning and cost reduction techniques.
• Single-handedly formed a new Org of 70+ IT and Non-IT professionals (Pinga).

Certified French Language Orator