Summary
Overview
Work History
Education
Skills
Languages
Projects
Training
Disclaimer
Technical Summary
Personal Information
Timeline
Generic

Pooja wali

Bidar

Summary

Dynamic IT Executive with a proven track record at Reliance, adept at incident management and escalation. Recognized for exceptional adaptability and self-motivation, I excel in troubleshooting routers and maintaining compliance with SLAs. My commitment to teamwork and effective communication drives successful outcomes in high-pressure environments.

Overview

2
2
years of professional experience

Work History

IT Executive

Reliance
Bangalore
10.2022 - 04.2024
  • Ensure the incident is correctly classified as a critical event as per the customer SLA
  • Escalation Management
  • Monitoring Sites/Links/Ticketing(by using SAP Tools)
  • Work on Incidents as per SLA
  • Configuration/Troubleshooting of Routers
  • Maintain Adherence to processes as per company defined SLAs
  • Maintain proper Documentation,daily reports,monthly reports & analyze the Power Consumptions

Education

BE -

Bheemanna khandre institute of technology

PUC -

Maate Manikeshwari college
Karnataka

SSLC -

BTVP High School
Karnataka

Skills

  • Adaptability
  • Hard working, enthusiastic, can work effectively in a team
  • Self-motivated
  • Confident and dedicated person

Languages

  • Kannada
  • Hindi
  • English

Projects

Identification of Iris Flower Species Using Machine Learning, Machine learning as a powerful approach to achieve Artificial Intelligence, has been widely used in pattern recognition, a very basic skill for humans but a challenge for machines. Nowadays, with the development of computer technology, pattern recognition has become an essential and important technique in the field of Artificial Intelligence. The pattern recognition can identify letters, images, voice or other objects and also can identify status, extent or other abstractions.

Training

Software Testing Training, Qspiders Bangalore

Disclaimer

I hereby declare that all of the above information is true to the best of my knowledge.

Technical Summary

Strong knowledge on Software Development Life Cycle (SDLC) concepts., Good knowledge of white box testing and black box testing., Functional testing and integration testing., System testing., Knowledge on ad hoc testing, compatibility testing, and globalization., Good knowledge on defect lifecycle., Basic knowledge on Agile methodology., Basic knowledge on classes and objects., Good knowledge on constructors., Good knowledge on method overriding and method overloading., Proficient on loops' concepts., Basic knowledge on DBMS and RDBMS., Basic knowledge on constraints (foreign and primary key)., Basic knowledge on joins.

Personal Information

  • Father's Name: Rajkumar Wali
  • Mother's Name: Ratnamma Wali
  • Date of Birth: 06/23/96
  • Nationality: Indian

Timeline

IT Executive

Reliance
10.2022 - 04.2024

BE -

Bheemanna khandre institute of technology

PUC -

Maate Manikeshwari college

SSLC -

BTVP High School
Pooja wali