Pooja Katariya

• Managing operations and training as an Assistant Manager (Managing Coach) in Affirm (financial product)
• Conducted L&D training programs to enhance workforce skills and support professional growth.
• Data management and reporting
• Handling Interviews for Finance, BPO, Quality, and Enterprise verticals for Jaipur and Gurgaon locations
• Recently added multiple training projects for e-Learning
• Working on training project – KMS, LMS and Learning Tools
• Communications Trainer
• Conducted POSH training sessions to educate employees on workplace safety and rights.
• Experience of working on Workday Software
• Organized team activities to build camaraderie and foster pleasant workplace culture.

Sr. Research Analyst in Impaakt

• Creating, auditing, and delivering the ESG, SDG, CDP, and GRI report based content.

Sr. Content Specialist in Google Process

• Auditing and verifying content and ensuring quality standards are met.
• Developing and executing programs to evaluate and improve the employees' performance.
• Identified control weaknesses and recommended actionable solutions for improvement.

Process Trainer at National Australia Bank

• Part of Customer Support Department
• Leader of offset project
• Mortgage application creation for the customer
• Part of Quality and Training Team

• Educational articles, also published on the website