Pooja Hiremath
Bangalore,TG
Summary
Detail-oriented E-commerce and Inventory Management Specialist with expertise in product listing creation, pricing updates, and inventory control. Proficient in maintaining accurate product data, handling purchase bills, and managing returnable delivery challans. Skilled in SEO, social media promotion, and customer inquiry resolution. Experienced in generating reports and coordinating with third parties for technical support. Strong organizational skills with a focus on maintaining updated catalogs and pricing information.
Overview
1
1
Certification
Work History
E-commerce Operations and Technical Support Specialist
Pavan Machine Tools & Services India Pvt Ltd
7 2020 - Current
- Creating items in the system, ensuring inclusion of MRP, List Price, Selling Price, fixed price, HSN code, brand, and specifications
- Uploading product images
- Updating prices regularly based on information from the brand
- Entering purchase bills and verifying discounts & Assigning product locations in the software
- Managing and filing purchase bills and handling returnable delivery Challans
- Maintaining updated price lists and catalog soft copies in Google Drive
- Performing inventory adjustments
- Adding products to the website & Performing SEO for products
- Handling Social Media Promotion and Email Campaigns
- Addressing inquiries received via WhatsApp, web, and campaign responses
- Generating reports such as Delivery Challans, Invoices, and Inventory reports upon request from other departments
- Coordinating with third parties to resolve internet, system, and printer issues, and coordinating with Zoho, India MART, or Just Dial for software issues reported by employees.
Education
Computer Science -
Government Engineering College-Haveri
Haveri, KarnatakaSkills
Microsoft excel
Certification
Master In Cloud Computing (MCC)
Languages
English
Kannada
Hindi
Software
Zoho Books, Inventory, Campaign, Commerce, Survey
Timeline
E-commerce Operations and Technical Support Specialist
Pavan Machine Tools & Services India Pvt Ltd
7 2020 - Current
Computer Science -
Government Engineering College-Haveri
Master In Cloud Computing (MCC)
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