POOJA M SATTIGERI
Bengaluru
Summary
Results-driven professional with expertise in web performance analysis and UX audits, honed at Cognizant. Proven ability to enhance user experience by evaluating Core Web Vitals and ensuring compliance with quality guidelines. Strong communicator skilled in stakeholder coordination, leveraging MS Excel and SQL to drive impactful solutions.
Overview
6
6
years of professional experience
Work History
Senior Process Executive - mWeb Performance & MUX Quality Analyst
Cognizant
Bengaluru
08.2022 - 05.2026
- Analysed page speed, load behaviour, navigation flow and responsiveness using Lighthouse and WebPageTest.
- Evaluated Core Web Vitals and identified performance bottlenecks impacting user experience.
- Performed in-depth usability and performance audits on websites and mobile applications for Google-supported programs.
- Assessed user-friendliness, Layout clarity and interaction flow across web and app platforms.
- Documented UX and visual inconsistencies using Snipit, delivering actionable feedback to enhance quality.
- Ensured compliance with Google quality, performance and user experience guidelines.
- Ensured accuracy and consistency in reviewing large volumes of digital assets, contributing to overall quality assurance.
- Collaborated with internal QA teams to streamline review processes and elevate quality standards.
- Client: Google
Business Development Associate
BYJUS
08.2020 - 08.2022
- Managed client interactions and analyzed requirements for education solutions to align offerings with client needs.
- Cultivated communication, persuasion, and stakeholder management skills to effectively engage diverse audiences.
- Enhanced business understanding and adopted user-centric communication approach to improve stakeholder relations.
- Worked with performance targets, customer journeys, and conversion metrics.
Education
Bachelor of Engineering - Computer Science and Engineering
Babulal Tarabai Institute of Research and Technology (RGPV)
Sagar, Madhya Pradesh08-2020
Skills
- MS Excel
- Power BI
- SQL
- Web Performance Optimization
- User Experience Evaluation
- Core Web Vitals
- Digital experience quality
- App evaluation
- Accessibility Basics
- Quality compliance
- Stakeholder coordination
- Data Analysis Techniques
Domain Expertise
- Business Analysis
- Data Analysis
- Digital Experience
- Web and App Performance Quality
- UX Quality and Usability Analysis
- Product & Platform Quality Audits
Timeline
Senior Process Executive - mWeb Performance & MUX Quality Analyst
Cognizant
08.2022 - 05.2026
Business Development Associate
BYJUS
08.2020 - 08.2022
Bachelor of Engineering - Computer Science and Engineering
Babulal Tarabai Institute of Research and Technology (RGPV)