Poojashree R
Senior Associate
Bengaluru, Karnataka, India
Summary
To make a positive contribution as part of a dynamic and well reputed organization in a position where abilities, technical, management, decision making and communication skills will be utilized and enhanced.
A professional with rewarding career in the field of Data annotation, quality assurance and HR. Experienced in working fast-paced environments, focusing on achieving business targets, handling multiple responsibilities. Skilled in giving 100% quality, team managing and providing consistent client satisfaction. Interested in taking up challenging tasks and learning new methodologies. An enthusiastic, highly motivated person and with leadership skills. Determined and dedicated to work.
Overview
4
4
Languages
Work History
Platform Experience Associate
Accenture Solutions Pvt Ltd.
- Responsible for meeting daily and weekly targets set by the clients and leads
- Coordinating with the SPA leads and Team leads in order to meet up the clients requirements and expectations as a individual operator and team member
- Weekly and daily review by the leads about performance of each operator and attending interactive sessions
- IPT (Individual performance Tracker)were used by leads to let us know about our own performance and improvements and would give them different tips & ideas to improve the counts
- Mapping client’s requirements and ensuring rendering of effective solutions in line with the guidelines specified by the clients
- Identifying improvement areas & implementing measures to maximize customer satisfaction levels
- Serving as Final operator and rendering the required outputs with assured quality
- Led and managed my team, providing guidance and support to ensure successful completion of tasks with good quality
- Organised team meetings and shared my best practices with team members and cleared their doubts
- Selected as one of the top operators for different experiment tasks by clients.
Senior associate(HR)
Wipro
- Update and maintain employee database to ensure data integrity and accuracy of employee records
- Assist payroll team with new hires payroll account enrolment
- Conduct background checks and submit background check report to recruitment team and HR manager
- Manage new hires files and maintain confidentiality of personal information
- Provide support to variety of HR activities across HR functions such as benefits support and performance management administration
- Process bank enrolment forms and ensure that their account numbers will be available prior to the employee’s first payout
- Assist employees on matters regarding their personal records as well as employee relations team for employee verification requests.
Education
B.com-Finance -
Seshadripuram college, Bangalore University
PUC - undefined
Vidyavardhaka College, Pre University Bangalore
SSLC -
S.B.I.O.A Public School
BanagloreSkills
Team management
MS excel, MS office, Workday
Management Support
Data Entry
Team management
Decision-Making
Interpersonal Communication
Flexible and Adaptable
Verbal Communication
Attention to Detail
Public Speaking
Task Prioritization
Accomplishments
- Recognized by Teamlead & manager as a Best performer of the week & Month in both companies
- Awarded as Efficient performers of the Team
- Awarded as Host promising Operator of the Team I won the Star of Business Award in Accenture.
- Recognised as Prime Mentor for My Team.
Additional Tasks
- Apart from meeting targets involvement in various company engagements like BCL (BOX CRICKET LEAGUE),Gamification task, fun Friday activites, drawing competitions.
- Participating in various events organized in the company.
- Conducting Team huddles, Team engaging activities.
- Training and monitoring new joinees.
- Managed team in the process and worked as support trainer
Personal Information
- Date of Birth: 07/21/96
- Gender: Female
- Nationality: Indian
Disclaimer
I hereby ascertain that the above details furnished by me are true to the best of my knowledge.
Timeline
Platform Experience Associate
Accenture Solutions Pvt Ltd.
Senior associate(HR)
Wipro
B.com-Finance -
Seshadripuram college, Bangalore University
PUC - undefined
Vidyavardhaka College, Pre University Bangalore
SSLC -
S.B.I.O.A Public School