Radhakrishnan Narayanappa
Bangalore
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Motivated professional with successful track record of developing, enhancing and maintaining strong working relationships. Known for multi-tasking and meeting deadlines. Areas of knowledge include time management, winning and keeping customers and public speaking.
Overview
8
8
years of professional experience
Work History
Platform Experience Associate
Accenture solutions Pvt Ltd
Bangalore
03.2023 - Current
- Enforce Play Store policies to maintain a safe and trustworthy
environment. - Evaluate submitted apps for compliance with content, security,
and functionality guidelines. - Successfully revamped developer guidelines, contributing to a
40% decrease in policy violations by providing clearer instructions
and support to developers.
Quality Analyst
Wipro Ltd
Bangalore
02.2020 - 03.2023
- Conducted root cause analysis to investigate the source of problems in production process.
- Provided thorough documentation on all quality control activities and results.
- Evaluated performance metrics from existing processes to recommend improvements in product quality.
Management Trainee
Shriram General Insurance company
Bangalore
05.2016 - 05.2017
- Performed administrative tasks such as data entry, filing, and document preparation.
- Developed reports and presentations summarizing results from research activities.
- Implemented process improvements that increased efficiency within the organization.
Education
Bachelor of Engineering - ECE
Kurinji College of Engineering And Technology
TiruchirappalliSkills
- Management Support
- Program Support
- Preparing reports
- Workplace Safety
Timeline
Platform Experience Associate
Accenture solutions Pvt Ltd
03.2023 - Current
Quality Analyst
Wipro Ltd
02.2020 - 03.2023
Management Trainee
Shriram General Insurance company
05.2016 - 05.2017
Bachelor of Engineering - ECE
Kurinji College of Engineering And Technology
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