Poojitha Sriperumbuduru
Visakhapatnam
Summary
Dynamic professional with a proven track record at Hippocloud Pvt. Ltd, excelling in technical support and client engagement. Leveraging strong interpersonal skills and operations management expertise, I developed strategic initiatives that significantly enhanced customer satisfaction. Adept at adapting communication styles to meet diverse client needs, ensuring a positive experience for all stakeholders.
Overview
6
6
years of professional experience
Work History
Tally Technical Support Executive
Hippocloud Pvt. Ltd
Visakhapatnam, India
05.2024 - 09.2024
I worked as a Technical Support Executive for Tally Software Customers.
- Developed strategic initiatives that improved client engagement and satisfaction metrics.
Teacher
S.V. Keerthi School
Visakhapatnam, India
03.2019 - 03.2020
- Developed lesson plans aligned with curriculum standards to enhance student engagement and learning outcomes.
- Implemented classroom management strategies to maintain a positive and productive learning environment.
- Collaborated with colleagues to share best practices and improve instructional techniques across grade levels.
- Adapted teaching methods to accommodate diverse learning styles and individual student needs effectively.
Education
High School Diploma -
Siva Sivani School
Visakhapatnam, IndiaHigh School Diploma -
Narayana Junior College
Visakhapatnam, IndiaSkills
- Interpersonal skills
- Operations management
- Executive support
- Customer-oriented
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Telugu
Bilingual or Proficient (C2)
Timeline
Tally Technical Support Executive
Hippocloud Pvt. Ltd
05.2024 - 09.2024
Teacher
S.V. Keerthi School
03.2019 - 03.2020
High School Diploma -
Siva Sivani School
High School Diploma -
Narayana Junior College