Poonam Bisht
Glasgow,GLG
Summary
High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers.
Overview
4
4
years of professional experience
Work History
Sr. Business Development Associate
Leverage Edu
10.2021 - 12.2022
- Conducting comprehensive research on UK university programs, staying abreast of entry criteria and industry trends to provide accurate guidance to students and B2B agents
- Developing and implementing lead generation strategies autonomously, ensuring a consistent flow of potential student inquiries
- Cultivating strong relationships with both prospective and current students, delivering prompt and attentive customer service
- Guiding students through the entire admissions process, from initial application submission to enrollment, ensuring a smooth experience
- Keeping abreast of changes in admission processes and requirements, updating our strategies accordingly
- Implementing effective strategies to improve the conversion rate of prospective students into successful enrolments
- Addressing student concerns, providing effective solutions, and ensuring a positive overall experience
- Engaging with agents to expand our network and reach, including facilitating knowledge-sharing sessions on B2B business practices to assist agents in maximizing knowledge of products.
Assistant
National Informatics Centre
11.2018 - 09.2020
- Worked as a Trainer for the Launch of e-Office software coined to cover the increasing use of computer-based information technology for the Punjab Government
- Updated database of contacts and resources for company-wide distribution
- Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules
- Developed and implemented strategies to streamline e-office operations training
- Prepared PowerPoint presentations for senior-level staff with attention to detail.
Education
Master of Arts - Educational Studies
University of Strathclyde
B. Com (Hons) - Commerce
Panjab University
Skills
- Sales Proposal Creation
- Customer Service and Assistance
- Team Management
- Lead prospecting
- Business Relationship Management
- Key Account Management
- CRM Software
- Business-to-Customer Expertise
Languages
English
Hindi (Native language:)
Timeline
Sr. Business Development Associate
Leverage Edu
10.2021 - 12.2022
Assistant
National Informatics Centre
11.2018 - 09.2020
Master of Arts - Educational Studies
University of Strathclyde
B. Com (Hons) - Commerce
Panjab University
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