Poonam Kalambe
Mumbai
Summary
Experienced in export documentation with a background in preparing, managing and coordinating all documents necessary for international shipping. Strong understanding of customs regulations and compliance, with the ability to streamline processes for efficiency. Skilled in establishing strong relationships with clients, freight forwarders and customs agents to ensure seamless operations. Previous work has resulted in improved turnaround times and increased customer satisfaction.
Overview
3
3
years of professional experience
Work History
Jr.Execeutive in Customer Service Ocean Export
Flomic Global Logistics
09.2024 - Current
- Serve as the main point of contact for customers, addressing inquiries related to Ocean export
- Provide timely updates on shipment status, including booking confirmations, vessel schedules, and documentation requirements
- Handle customer complaints and resolve issues effectively to maintain high service standards
- Build and nurture strong relationships with key clients to foster long-term partnerships.
- Coordinate all operational aspects of Ocean Export shipments, including booking containers, cargo loading, and scheduling vessel departures.
- Ensure timely submission and accuracy of export documentation such as bills of lading, shipping instructions, and customs clearance.
- Liaise with shipping lines, carriers, and overseas agents to ensure smooth and efficient movement of cargo.
- Monitor and track shipments to ensure on-time delivery and resolve any operational disruptions.
Export Assistant
Attar Global
10.2022 - 09.2024
- Planning and prioritizing all documents for dispatch of materials for both Air and Sea Shipments.
- Preparation of commercial documents in accordance with export (Preparing invoice and packing list, E-waybill and Cheklist approval, other document of custom filing, preparation of DGD and ADC documents)
- Submitting of SI to the shipping line.
- Place a booking HAZ OR NON-HAZ
- Cooradinate effieciently with CHAs and freight forwaders
- Knowledge of pre and post shipment documents
- Performed express/telex releasee for consignee as requested
- Preparing B/L draft
- Generating E-way bill.
- Co-ordinating with CHA for custom clearance of export consignments
- Completing all necessary paperwork and documentation, such as airway bills, export declaration and certificate of orgin
- Tracking shipments
Audit Assistant
Kawadiya Pagariya & Associates
02.2022 - 07.2022
- Assisted in planning and conducting audits of company accounts and financial transactions.
- Analyzed balance sheets for mistakes and inaccuracies.
- Handled Tax Audit of various organizations including proprietorship, firms.
Education
Advanced Certificate International Trade -
National Institute of Foreign Trade
Mumbai04-2023
PGDM in INTERNATIONAL BUSINESS -
Welingkar Institute
Mumbai01.2023
TYBCOM -
Jaihind College
Mumbai01.2020
H.S.C -
Jaihind College
Mumbai01.2017
S.S.C -
Seva Sadan Girls High School
Mumbai01.2015
- - CS Foundation
Institute of Company Secretaries of India
MumbaiSkills
- Proficient in MS Excel and MS Word
- Effective communication
- Well-versed in Outlook
- Knowledge of Tally ERP 9
Disclaimer
I hereby declare that above furnished details are true to the best of my knowledge and belief.
Languages
- English
- Marathi
- Hindi
Personal Information
Date of Birth: 07/28/00
Languages
Marathi
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Timeline
Jr.Execeutive in Customer Service Ocean Export
Flomic Global Logistics
09.2024 - Current
Export Assistant
Attar Global
10.2022 - 09.2024
Audit Assistant
Kawadiya Pagariya & Associates
02.2022 - 07.2022
Advanced Certificate International Trade -
National Institute of Foreign Trade
PGDM in INTERNATIONAL BUSINESS -
Welingkar Institute
TYBCOM -
Jaihind College
H.S.C -
Jaihind College
S.S.C -
Seva Sadan Girls High School
- - CS Foundation
Institute of Company Secretaries of India
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