Poonam Roy

Results-driven technology professional with expertise in software development, system administration, and technical support. Demonstrates strong problem-solving skills and a focus on performance optimization. Manages projects effectively and fosters collaboration within teams. Engages in continuous learning to align with industry trends and enhance organizational success.

• Supported project management by tracking deadlines and deliverables.
• Provided administrative support to the executive team, including scheduling meetings and managing calendars.
• Compiled data from various sources into organized reports for review by management team.
• Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.

• Managed daily correspondence and documentation for internal and external communication.
• Coordinated schedules and appointments for team members and leadership.
• Assisted in data entry and maintenance of customer records in databases.
• Organized files, documents, and resources to improve office efficiency and accessibility.
• Managed back office workflow processes including document preparation, scanning and archiving activities.
• Ensured data entry accuracy while entering customer information into company databases.
• Maintained detailed records of all transactions for future reference and audit purposes.